Casumo Review The Thrilling Gaming Adventure Reviewed

Written by: Plamen Dimitrov Edited by: Joseph Skelker
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Casumo hasn't secured its license in the USA. We do not recommend you to play there!

Casumo does not currently accept players from USUnited States of America!

You wake up half-naked and smiling in a strange place known as the “Hills of Odd.” As you roam across the land, you complete missions, collect items of value, and level up. This narrative would be pretty normal if you were in a role-playing video game, yet strangely enough, it’s the universe you’re submerged in after you register at Casumo Casino.

Casumo, being one of the top-tier online casinos UK, breaks the mold by making players the heroes of their own story while still being good at the fundamentals, such as banking and customer support. In our Casumo review, you can learn about all aspects of this operator to determine if you’ll enjoy the experience it offers.

  • Players from United States of America US Not Accepted

  • License: Directorate General for the Regulation of Gambling Malta Gaming Authority License United Kingdom Gambling Commission License
  • Compatible with:

    Windows, macOS, iOS, Android

  • Deposit Bonus: Up to
    € 25
  • Live Chat:
*18+ T&Cs apply to each offer.

Review Summary

Casumo might be known for its signature adventure theme, but it has plenty of other feathers in its cap. The casino supports 5 languages, and it is available in some of the largest European markets as well as Canada. Players can choose between a plethora of Casumo games, including exclusive releases on both desktop and mobile.

PROS
  • Rewarding Loyalty Scheme
  • Excellent Banking Options
  • Enormous Choice of Casumo Games
  • Native Casumo Mobile App
CONS
  • Fee for Withdrawals Under £10
Casumo License and Regulation

License

License

Any casino that can’t prove its legal status should be avoided like the plague. We only review establishments that can securely handle your data and guarantee payouts. SSL encryption protocols protect Casumo's website. The company is licensed by the MGA, UKGC, and two other European regulatory authorities that are known for their stringent regulations.

Casumo Bonuses and Promotions

Bonus

Bonus

We’ve deciphered the promotional program of this house so you know when and how you can receive a bonus. After you claim the Casumo welcome offer, you and your avatar start a thrilling journey that leads to some great perks. Furthermore, you can also participate in seasonal events and slot tournaments to spice things up.

Casumo Games and Providers

Games

Games

Slots, card games, and table classics are available in obscene quantities at this casino. If you play one new title per day, it will take you more than five years to go through the entire collection. We’ve shared our impressions and highlighted the best genre representatives in the paragraphs below.

Casumo Live

Live

Live

A curated assemblage of Evolution Gaming streams is accessible 24/7 from the Casumo Live Casino lobby. Play blackjack, baccarat, roulette, poker, and some more exotic offerings while you interact with the attractive dealers. The betting limits at these tables are extremely wide, and some tables are exclusive to the Casumo faithful.

Casumo Mobile Experience

Mobile

Mobile

The Casumo mobile platform has received more than a few accolades over the years. We’ve trialed the in-browser version and the dedicated apps for Android and iOS to help you find the most convenient way to play on the go.

Casumo Customer Service

Customer Care

Customer Care

You won’t be left hanging if you ever need support as a Casumo player. The customer help center is always fast to respond and respectful. You’ll receive concise and informative answers to your questions. The representatives even take note of critical player comments on the App Store and other platforms in order to improve their service.

How We Have Graded Casumo Casino

When we do an analysis, our first task is to check if the operator is licensed and regulated and how players are treated when they require support. Afterward, we examine the gaming portfolio to see if it’s up to scratch in terms of variety and quality. We’ve performed tests on both the mobile instant play and the Casumo app for iOS/Android and are ready to share our findings.

Bonuses and banking are also of great importance, as their T&Cs can either make your day or totally dissuade you from registering. Our final grade – which you can see here – takes all of these areas into account.

90%

With a 90/100 rating, Casumo ranks as one of the top 5 online casinos in the world. It’s secure, perfectly legal, and has one of the largest iGaming libraries we’ve ever seen. The customer service team is fast and efficient, although we’re slightly disappointed that there’s no phone support. The Casumo bonus system is a game-changer that attracts new players and keeps regulars entertained.

Top Features of Casumo Casino

🎁 Casumo Casino Bonus 100% Up to € 25 and 20 Bonus Spins
📱 Casumo Casino App Android and iOS
🥇 Loyalty Rewards Bonus Spins, Deposit Bonuses, Bonus Money
🃏 Casumo Casino Games 2000+ Games

Rapid Casumo Casino Registration

Casumo has made the sign-up process extremely straightforward. After clicking the ‘Sign Up’ button, you simply have to go through a wizard to create your Casumo account:

That’s all there is to it. However, Casumo will then need to verify your identity, which is why it is important that you provide genuine details during your Casumo registration. You will be asked to upload documents such as an official photo ID (e.g. passport) and poof of address (e.g. utility bill). It will take up to 30 minutes to complete the process and once that is done, you can make your first deposit and get your Casumo bonus.

The Never-Ending List of Casumo Games

When it comes to games of chance, Casumo online casino is like a frenzied Pokémon trainer – it has to have ‘em all. The UK version of the site is home to a whopping 1,900+ titles. Other markets have to settle with a couple of hundred less, but the number is still mind-boggling.

This army of amusement comes from the biggest software developers as well as from some studios that you probably haven’t heard of. There are plenty of slots, Casumo jackpots, tables, and card games to discuss, so buckle up, and let’s unravel the selection together.

A Bevy of Modern Table & Card Games

Casumo casino maintains an impressive collection of RNG table titles, which is becoming a rare sight these days. The venue currently offers around 60 of these time-tested casino classics, although most of them are different variations of blackjack, roulette, poker, and baccarat. Red Dog, “Dream Catcher,” and “Super Wheel” are the only offerings that don’t conform to the above 4 genres.

So, what can you play if you’re not looking for something traditional? Evolution Gaming’s “First Person Lightning Roulette” might intrigue you if you like straight-up bets. It randomly boosts 1-3 numbers with multipliers of up to x500 in every round. It also has a button that can take you to Casumo casino’s live dealer version of the game, a feature that is common to all Evolution RNG games.

Adventurous blackjack fans might like the “Zappit” variant. There, you can receive a completely new pair of cards if your initial hand is between 15-18. However, keep in mind that the dealer will push on 22. We noticed that some Casumo casino games have custom thumbnails that indicate their betting limits, which is a nice little addition that can save you a bit of time.

Video Poker, Casumo Bingo and Other Games

If you have a thing for video poker, you’ll be happy with what Casumo online casino has in store. There’s no separate tab for these virtual machines in the website’s header, but you can type “Poker” in the search bar to reveal them.

We found around 25 distinct titles, including all-time favorites such as “Tens or Better”, “All American Poker”, “Joker Poker”, and “Jacks or Better”. Most of them are the work of Microgaming and aren’t cutting-edge in the graphics department, but they get the job done.

As for specialty titles, your choice is limited. There’s a single “Monkey Keno” release and a weird slot/scratch card abomination called “Poke the Guy”. The Casumo bingo games are also quite limited, and the number of titles varies depending on the player's location.

All Games: 400+
RTP: 90% - 99%

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1400

Slots

RTP 91% - 99%
Providers
Microgaming
NetEnt
Play'n GO
Available in demo No
13

Table Games

RTP 92% - 98%
Providers
Play'n GO
Red Tiger Casino Software
Available in demo No
47

Card Games

RTP 94% - 99.60%
Providers
NetEnt
Available in demo No
6

Scratchcards

RTP 94%
Providers
Microgaming
Play'n GO
Available in demo No
25

Video Poker

RTP 95% - 99.5%
Providers
Microgaming
NetEnt
Available in demo No
Play games by leading providers at Casumo and Get Up to € 25 & 20 Free Spins!
*18+ T&Cs apply to each offer.

Three Factors to Consider Before Playing

All that glitters is not gold. You won’t find many Casumo reviews containing clichéd aphorisms. Yet remembering this phrase before you choose a game can save you a lot of money. Some things on the financial side should never be overlooked, especially if you’re trying to convert a bonus into real cash. These include:

  • RTP – A term that tells you what theoretical percentage of the money you bet should be returned to you over time. Putting €100 on a game with 95% RTP should bring €95 back to you. However, keep in mind that this is a long-term approximation, so you might profit or lose more in the short term.
  • Variance/volatility – These terms are indicators of risk. Low-variance titles pay smaller rewards on a frequent basis, while the reverse is true for the high-variance ones. Be careful about Casumo slots with high volatility.
  • Weight contribution – Not all games contribute the full value of wagers towards the fulfillment of bonus playthrough requirements. Here’s the percentage breakdown per genre:
  • Slots* and live casino wheel games – 100%
  • Video poker – 30%
  • The rest of the live dealer games, Oasis/TXS Hold’em/Casino Hold’em poker – 10%
  • RNG versions of blackjack, roulette, baccarat, Punto Banco, Ultimate Texas Hold’em – 0%

*The slots 1429 Uncharted Seas, BloodsuckersDead or Alive, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, Jack Hammer 2, Kings of Chicago, and Simsalabim are excluded from bonus play.

What Guarantees Fair Play at Casino Casumo?

Casumo casino’s reputation rests on its credibility. The house has a dedicated page where you can see the RTP rates of each individual game on offer. Aside from live tables, every title uses a Random Number Generator that is examined by TST, an independent testing agency.

The MGA regularly conducts checks to confirm that player account balances are covered, and winnings are paid out. A government-appointed organization called eCOGRA can arbitrate on cases where you can’t resolve an issue with Casumo casino online.

Casumo Casino Credentials

This operator is certified to deal in most European markets thanks to its permit from the Malta Gaming Authority. Certain markets also require approval from the local jurisdiction so that you will see Casumo on the whitelist of the United Kingdom Gambling Commission as well as the Swedish and Danish Gambling Authorities.

Exploring the Live Dealer Section of Casumo Online Casino

Are you looking for Casumo games that are more realistic and social? Then head over to the live dealer section of the venue. There, you will encounter more than 80 sessions from Evolution Gaming that are accessible around the clock. The quality of these streams is superb, as they are broadcasted from purpose-built studios. Evolution is known for its easy-to-use interface and professional dealers.

Blackjack is the crowd favorite here, and there are over thirty 7-seat tables. They observe standard Vegas Strip rules where the croupier stands on 17. However, the ones with lower betting limits are usually full, so you’ll often have to bet behind or wait for a free spot. Alternatively, Casumo live casino also features “Free Bet Blackjack”, a one-to-many version of the game with gratis double downs and splits and no limits for player capacity.

Casumo roulette buffs can choose between 23 versions, including the unconventional “Double Ball Roulette” and dual play streams that are beamed from real-life casinos. The table game list is completed by poker, baccarat, Sic Bo, and Hi-Lo. The “Gameshows” category is where you’ll find the most unorthodox Evolution titles together with “Topwheel Treasures”, a Casumo exclusive.

A Flexible Betting Limit Policy

Contrary to popular belief, live dealer tables actually have the most liberal betting limits. Our Casumo review has a list that shows there is something for all players, regardless of what their preference and budget. Hobby gamblers will be glad to know that they can put down €0,10 or €0,20 to play awesome games such as “Lightning Dice”, “Deal or No Deal”, or “Monopoly Live”.

If you have lots of cash to splurge, you can make a baccarat croupier gasp by staking up to €15,000. However, Casumo seems to have skipped Evolution’s “Salon Privé” sessions, so keep that in mind if you’re a high-stakes player looking for some one-on-one action.

  • Blackjack
  • Roulette
  • Baccarat
  • Poker
  • Game Shows & Other

Blackjack Evolution Gaming

Evolution Live Blackjack at Casumo Casino
  • Number of tables 35
  • Betting limits €0.1 - €2000

Roulette Evolution Gaming

Casumo Casino Live Roulette from Evolution
  • Number of tables 5
  • Betting limits €0.1 - €2000

Baccarat Evolution Gaming

Casumo Casino Evolution Live Baccarat
  • Number of tables 10
  • Betting limits €0.1 - €2000

Poker Evolution Gaming

Casumo Casino Texas Hol’em Live
  • Number of tables 7
  • Betting limits €0.1 - €2000

Others Evolution Gaming

Topwheel Treasures Live at Casumo Casino
  • Games 6
  • Betting limits €0.1 - €2000

Jackpots, Themed Tables, and Native Streams

Did you know that you can win a gigantic prize while playing Casumo casino’s live games? There’s a trio of poker tables with progressive Casumo jackpots – “Texas Hold’em Bonus”, “Caribbean Stud”, and “Casino Hold’em”. Currently, getting a 7-card Straight Flush on the last one will yield a reward of €3 million.

Lastly, let’s talk about some of the less common broadcasts. There are branded Casumo streams where the croupiers wear a specific outfit and deal on purple tables. The casino will often throw in live bonuses for these sessions. In addition to English, the house also supports broadcasts in German, Turkish, Danish, Swedish, and Norwegian.

The Casumo Bonus Adventure

That smiling, soap bar-shaped avatar that you see when you log in isn’t just for show. As you play, your character will level up, venturing into foreign lands where new Casumo bonuses (and sumo loincloths) are ripe for the taking.

Now, these perks are individual, but they often include a Casumo deposit bonus and free spins. However, there are also some more traditional incentives that anyone can sign up for. Let’s check them out!

€ 25Welcome Bonus
20Free Spins
NoNo-deposit Bonus
YesLive Bonus
NoVIP Club
NoComp Points
YesSlots Tournaments
YesDaily Promos

An All-Inclusive Casumo Welcome Offer

When it comes to promos for new players, some gaming sites favor deposit match bonuses while others grant free spins for slots. The really generous ones will give you a present for just registering. Casumo casino takes all of these goodies and wraps them up into one big Casumo welcome offer that’s quite hard to resist.

The Casumo offer will differ depending on which country you’re playing from. Currently, UK players get 20 bonus spins and a 100% deposit match up to £25. Those who reside in Germany receive 200 free Casumo spins for registering, plus a 100% boost up to €100.

The latter option might seem like a better deal, but we prefer the former. While doing research for our Casumo review, we discovered that free slot spins in Britain are not subject to playthrough requirements. In case you’re wondering, the presence of playthrough requirements means players will have to wager any Casumo bonus money and bonus spin winnings a multiple of 30 times before winnings can be withdrawn as cash. Wager contributions and other T&Cs also apply, so make sure to know the rules before you invest.

Get a Welcome Bonus of Up to € 25 & 20 Free Spins!
*18+ T&Cs apply to each offer.
Bonus Calculator
Wagering requirements x
Need to Wager
*If playing slots, Keno, or scratchcards

Super Slot Tournaments and Ongoing Promotions

Are you a fan of slots? Then form a habit of checking the “Reel Races” area of Casumo online casino. There, you will locate a ton of interesting tournaments that will often include your favorite reel games. To win these competitions, you’ll have to gather points by landing big wins and Casumo casino bonus rounds from Scatters. Some races will take the highest payout of your session and multiply it by your bet value to determine the top players.

Usually, we don’t recommend participating in such events as you can get involved in a protracted battle with high rollers. However, most Casumo tournaments happen every 30 minutes and have a short duration, which makes them viable. Also, the rewards are either real money or wager-free spins, so you have something valuable to fight for. Just don’t get carried away.

Expert tip: Promotion to join – Be on the lookout for seasonal campaigns. Casumo casino regularly hosts themed events with many exciting incentives. It recently celebrated its birthday with a €7,777 raffle, a big Casumo slot tourney, and lucrative live casino & sports betting rewards.

Casumo’s Platform - App, In-Browser, and Mobile

Casumo’s platform is a thing of wonder. One can find the products of over 40 iGaming providers on the full desktop version of the casino. This near-limitless supply of entertainment is fully accessible through any decent web browser, so you won’t have to download and install extra software on your computer or laptop.

Casumo Gaming on the Go

“Is Casumo safe on mobile?” We’ve seen this question on so many occasions, so we can’t help but address it. Using a portable device won’t expose you to any additional risks. Your data and money at the Casumo mobile casino are protected by SSL encryption methods and safety measures that are comparable to the ones on desktop.

Playing while you’re out and about happens in one of two ways. Instant play is what most people go for, and we advise you to try it as well. Just enter the Casumo casino mobile website through a browser, and you’ll feel right at home. The mobile adaptation looks identical to the full version, aside from a few adjustments that make it more comfortable for touchscreen interaction. The vast majority of games are optimized and present, so you won’t feel like you’re missing out on anything.

Alternatively, there’s also a Casumo app that you can download for iOS and Android. It features over 800 titles that load quickly. Also, you have the option to play in demo mode, which can’t be said for a lot of competing programs. iPhone/iPad users can download the Casumo app straight from the Apple Store, while those on Android will need to download it from a special Casumo page.

Android
version: 2.3.1
  • OSMarshmallow 6.0 or later
  • Games800+
  • Size7.1MB
  • Payments
iOS
version: 2.40.10
  • OSiOS 11.0 or later
  • Games800+
  • Size80.1MB
  • Payments
    • Apple Pay

One Account, Lots of Adventures

Providing details and verifying your identity while creating a profile might not be a fun activity, but it opens many doors. You can use the same credentials to log into your Casumo account from almost any smart gadget with an internet connection. Your Casumo character’s progress is saved across the board, so you can resume the bonus-chasing adventure with ease.

There’s no need to deposit funds when you decide to switch devices, as your Casumo casino wallet is shared. If you fancy a bit of sports betting, you’ll be happy to know that the profile and money will work in the bookmaking section.

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Details on Casumo Casino Banking

A leading gaming establishment provides players with lots of safe options for depositing and guarantees fast payouts. Casumo gaming meets that description perfectly as it works with the most prominent banking institutions and has customer-friendly policies. Debit cards from Visa and Mastercard, the pre-paid paysafecard, and wire transfers are universally accepted by the casino.

If you prefer to keep your financial information hidden, you can also opt for Skrill or NETELLER. Most operators won’t allow you to claim a bonus with these e-Wallets, but Casumo casino doesn’t have such restrictions. You might also see regional services like CashtoCode and Sofort if they’re popular in your country. The best way to explore your options is to check your “Cashier” tab.

Your casino account will register any incoming payments rapidly, as most Casumo deposit methods have processing times of up to a maximum of 15 minutes. The sole exception here is the wire transfer, which could take up to several business days. €10/£10 is the minimum amount you can deposit, and this sum is enough to qualify you when claiming bonuses.

There are no banking fees on the side of the casino, although that won’t save you from incurring any of the transaction charges associated with web wallets. The Casumo withdrawal times are pretty fast. Usually, you can expect your payouts to arrive within 3 days. You can take out between €10-€10,000 at one go, but there are no stated monthly limits on how many withdrawals you can make.

Deposit Method Deposit Processing Times Min Deposit Withdrawal Processing Times Min Withdrawal
Debit cards Up to 10 minutes
  • 10
Up to 3 days
  • 10
eWallets Up to 10 minutes
  • 10
1-2 days
  • 10
Instant banking Up to 15 minutes
  • 10
1-2 days
  • 10
Online bank transfer Immediate up to 1 business day
  • 10
2-7 days
  • 10
Bank transfer Up to 10 business days
  • 10
1-2 days
  • 10
Prepaid cards Instant
  • 10
1-2 days
  • 10
Local methods Varies
  • 10
Varies
  • 10
*18+ T&Cs apply to each offer.

Casumo Customer Support Options

If you ever need assistance with your virtual journey, you can always seek the help of the Casumo customer support. The professional support agents have been available 24/7 since 2015. They can be reached via live chat or e-mail. Sadly, the help center lacks a phone line, which is perhaps the only noteworthy flaw of the venue.

On the bright side, we tested the Casumo live chat function and were satisfied with the aid we received from the support crew. They responded quickly, and although their tone was light-hearted, the information provided was accurate and helpful.

hey@casumo.comE-mail
YesContact Form
NoPhone
YesLive Chat
YesFAQ
YesBlog

Company Information and Accomplishments

Casumo burst onto the online scene in 2012 and has been going strong ever since. Throughout the years, this Malta-based company has received recognition from players and critics thanks to its unusual approach to gaming. Casumo’s biggest award so far is the IGA’s 2019 “Online Casino Operator of the Year” award, which is considered the Oscar of the iGaming world.

Casumo slots and other games of chance aren’t the only sources of entertainment available on the website. Thanks to a collaboration with sportsbook supplier Kambi, Casumoers have been able to bet on their favorite sporting events since 2018.

  • Year established: 2012
  • Owner: Casumo Services Limited
  • Website: casumo.com
  • Other sites: N/A
  • Platforms: Instant play, Mobile, iOS, Android
  • Compatible with: Windows, macOS, iOS, Android

Casumo Casino Has a Lot Going for It

We struggled to find chinks in Casumo’s armor, while gathering information for our Casumo review, which is a good sign for anyone who’s looking to register. The house attracts players with an awesome welcome package and then turns them into regulars with its colossal gaming portfolio and trademark bonus program.

All the necessary licenses and security measures are in place, funds management is a breeze, and the customer help center is more than adequate. When you add to this the fact that the mobile offering is just as good as the desktop experience, it’s hard not to recommend Casumo casino.

Join Casumo and Choose from a Variety of Bonuses and Games!
*18+ T&Cs apply to each offer.

FAQ

Is Casumo Legit?

Absolutely. It holds licenses from several respected gambling authorities, including the UKGC, which means that it has proven itself to uphold the highest standards of security and fair play.

As such, you can be sure that the games are not biased and that your money and privacy are protected.

Does Casumo Offer a Welcome Bonus to UK Players?

Yes. All new players from the UK are offered a 100% first Casumo deposit bonus of up to £25 that comes together with 20 bonus spins.

There are then numerous promotions for members to take advantage of as well as a truly rewarding loyalty scheme.

What Is the Casumo Withdrawal Time?

The casino says that it will take just a few hours to process withdrawal requests.

The amount of time the withdrawal takes will then depend on the chosen payment method, but many of them offer instant withdrawals while even the slowest only takes up to 5 days.

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User Reviews

1 Reviews for Casumo
user's avatar
Preston Taylor Canada 12.05.2023
User Rating
80%

Had a problem understanding the bonuses. The customer support was very helpful and sorted me out in no time. Highly recommend.

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