Wynn Resorts Removes Games, Updates Perks to ‘Align Prices with Value’
Wynn Resorts has introduced a series of changes to its Las Vegas properties designed to enhance guest value and reinforce its reputation for premium service. The updates, which began earlier this month, include the removal of triple-zero roulette tables from the gaming floors at both Wynn and Encore. The company confirmed that the decision reflects an effort to balance fair pricing with the luxury experience that has long been associated with the brand.
LISTEN TO THIS ARTICLE:In addition to adjustments on the casino floor, Wynn Resorts has implemented new guest perks intended to improve the overall resort experience. The Las Vegas Review-Journal (LVRJ) reports that hotel guests now receive complimentary bottled water in their rooms, free self-parking, and access to high-speed Wi-Fi capable of supporting video calls and large file downloads.
Related: Wynn Resorts Finalizes $24B Financing for UAE ResortThe company also announced that domestic beer and soft drinks will now be sold at standard, non-premium hotel prices, including those stocked in guest room minibars.
These measures represent part of a broader initiative by the company to ensure that amenities and services remain aligned with guest expectations. Wynn Resorts, headquartered in Las Vegas and recognized worldwide for its luxury resorts and gaming operations, described the changes as the product of a continuous internal review process.
The company told the LVRJ that while its properties are positioned as premium vacation destinations, it is important that prices for everyday items remain reasonable and in line with what guests consider fair value.
Wynn also emphasized that its philosophy has always been to provide luxury without requiring guests to pay disproportionately for basic comforts. It highlighted that services such as reliable internet access, standard beverages, and bottled water should be rationally priced or included as part of the overall guest experience.
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By eliminating triple-zero roulette, a variation of the game that typically offers a higher house edge than traditional double-zero tables, Wynn Resorts also signaled an interest in maintaining fairness on the casino floor.
Wynn Resorts framed the changes as part of an effort to differentiate its Las Vegas properties from competitors on the Strip. While many resorts have introduced higher fees and premium charges in recent years, Wynn indicated that its strategy is to preserve long-term loyalty and trust among visitors by aligning its offerings more closely with guest value.
The company suggested that ensuring consistency between pricing and experience is central to its brand identity.
The decision comes at a time when Las Vegas resorts are under increasing scrutiny from customers who expect both high-quality service and transparent pricing. By taking visible steps such as adjusting minibar charges, removing high-edge games, and providing free parking and Wi-Fi, Wynn Resorts is looking to give itself a competitive edge amid a changing Las Vegas market.
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