Norwegian Operator Imposes Smaller Maximum Monthly Loss Limit

The Norwegian state-owned gambling operator Norsk Tipping has reduced the maximum monthly loss limits on high-risk online games to NOK5,000 (€485). In December last year, the operator set the limit at NOK7,500, and prior to that, it had been NOK10,000.

The limit, imposed on the operator’s KongKasino, eFlax, Bingoria, and Yezz sites, was originally intended to be a temporary measure that would last for December and January as a response to an increase in income from high-risk players. However, the limit was never removed, and the further reduction is likely to cause some consternation amongst players.

Players can now only lose half the amount playing high-risk online games that they could last year. Nork Tipping said that it expects the new limit, which will apply to all customers until further notice, will reduce overall player losses by between NOK150 million and NOK175 million annually.

Bjørn Helge Hoffmann Norsk Tipping Head of Responsible Gaming

We have seen a clear effect after we adjusted the limit in December, in that the proportion of high-risk players has fallen over a longer period of time. Nevertheless, we see that there is still a group of core players who lose a lot. Therefore, we want to see if a lower limit can affect these in a positive direction. We think that this change will initially apply throughout the year. A major review and evaluation of the entire Norsk Tipping loss limit regime is now underway. When this work is completed, we will present an updated, permanent set of rules for the entire business.

Bjørn Helge HoffmannNorsk Tipping Head of Responsible Gaming

The loss limit was one of several measures introduced by the operator last December to try to reduce losses among high-risk players. Other measures include a compulsory 15-minute break after playing continuously for one hour. These other measures will also remain in place until further notice.

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