Lithuanian Authorities Impose Fine on Amber Gaming
Amber Gaming has been handed a fine of €15,000 by the Lithuanian Gambling Supervisory Authority after it was found to be limiting the bets available to a customer without a good reason.
The customer complained to the gaming regulation authority in May, claiming that he was restricted in the number of bets he could make. Amber Gaming, which runs the 7bet brand, said that the customer placed 297 sports bets during the period under question.
Authority Conducts Special Inspection
After the complaint was made, the Lithuanian Gambling Supervisory Authority conducted a special investigation into Amber Gaming to ensure it was complying with regulations. In particular, it was looking at Article 18, Part 1 of the Law on Gambling of Lithuania, which deals with remote gaming.
It requires operators to be specific about the bets offered, where the operator is based, the terms and conditions or the bet, and so on. The authority found that Amber Gaming did not provide all the necessary data as it was deemed confidential and that it failed to provide proof of circumstances that may have justified the customer’s betting options being limited.
As a result, the operator was found to have breached Article 18, paragraph 1 of the Law on Gambling of Lithuania. However, Amber Gaming now has the opportunity to appeal.
Second Fine for Amber Gaming This Year
In February, Amber Gaming was issued a fine of €6,000 for breaking Lithuania’s rules relating to gambling promotions. The operator sent two emails to customers with information about how to set up a password for 7bet accounts.
The emails contained a direct link to the password creation form as well as graphics promoting the 7bet brand, both of which were ruled to be in breach of Article 10, Paragraph 19 of the Lithuanian Gambling Act, which deals with marketing and promoting gambling.