bet365 Casino Review Our Expert’s Take on the Casino Site
bet365 is a well-known gambling brand, and I thoroughly enjoyed exploring all it had to offer for this review. I found an excellent selection of games from many of my favorite developers, together with some generous bonuses. I was particularly impressed by the customer support team, the mobile offerings, and the ease of banking. From the moment I signed up, I found it to be a thoroughly professional and enjoyable gambling destination. Keep reading to learn more about what I discovered.
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- Cantonese Chinese
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bet365 Casino is a highly respected online gambling destination that brings its members hundreds of games from some of the industry’s top developers. Members will be able to enjoy a wide range of bonuses and promotions, while the casino particularly excels in ease of banking and accessible customer support.
bet365 Casino holds licenses from the Malta Gaming Authority and the UK Gambling Commission. These are two of the best-respected gambling authorities in the world, and they are known for their particularly high standards when it comes to fair play and player security. Thanks to this, there is no need to worry when playing.
There is a welcome bonus for all new players at bet365 Casino followed by many more bonuses and promotions. The promotions are updated on a very regular basis, and there is nearly always something worth taking advantage of. In addition, most loyal members are offered bespoke rewards on a weekly basis.
bet365 has divided its collection of games across three sites, Casino, Vegas and Games. Each is home to titles from different top developers, and there are hundreds available between the three different sites. Members can enjoy hundreds of slots, card and table games, scratch cards, video poker, and much more.
Playtech powers the bet365 Live Casino. In addition to offering many tables of casino classics such as Blackjack, Roulette, Baccarat and Poker, there are also dedicated bet365 tables that are exclusively available to members of bet365. Members will also be able to enjoy a range of gameshow style games, and no matter what they choose, there are betting limits for every budget.
Those who want to play on the go have a number of options at bet365 Casino. The website is mobile compatible and brings players hundreds of fantastic games. There are also apps for Android and iOS, which provide even faster access. The mobile offerings are well designed and provide a truly enjoyable experience.
The customer support at bet365 Casino is fantastic. Not only is there an excellent FAQ section on the site that contains answers to a huge range of questions, but the customer support team can be reached any time via telephone or live chat, and they are always fast to respond.
A Look at bet365 Casino’s Impressive Games Catalog
When I first arrived at bet365 Casino, I thought it was purely a Playtech casino, which would have been fine, as Playtech have released an excellent collection of slots, card and table games, a live dealer casino and more.
However, I soon realized that there is far more on offer at the bet365 Vegas and bet365 Games sites. There I found titles from developers such as NetEnt, Microgaming, NextGen Gaming, and many more. As a result, the collection is absolutely enormous.
Interesting Card and Table Games
Moving on to the card and table games, I found the collection to be no less impressive than the slots. At the main site, they are split into Card Games, which contains many Blackjack variants, Baccarat, and Casino Poker, and Table Games, which contains many Roulette variants. All of these titles were from Playtech, and they included many enjoyable variants that offer interesting twists, different side bets, and some excellent features. At the Vegas and Games sites, there are even more variants available, each of which seemed to offer its own unique features.
At the Casino site, there is also a section devoted to Video Poker, and there I found all of the standard variants plus a few I hadn’t come across before. Mixed amongst the collection there were also a number of Poker variants, which is always good to see. Overall, I thought it was an excellent collection of card and table games, and the only thing I could not find was Craps.
Many More Games to be Enjoyed
Split between the Casino, Vegas and Games sites I found much more to explore. The Games site was particularly impressive with the category ‘Other Games’ home to virtual sports such as horseracing, keno, hi-lo, virtual football, bingo, and more. There is also an ‘Instant Wins’ category, and there I found a huge number of scratch cards with some truly enjoyable themes. It did take me a couple of minutes to work out what was available at each of the three sites, but overall, I found that no matter what I was looking for, it didn’t take long to find.
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Fair Wagering Contributions and a Range of RTPs
Before I play a slot or even a table game, I always like to look up the RTPs. In general, I found the RTPs at bet365 Casino to be very fair and very much in line with industry standards. The table game RTPs were exactly what I would expect while I could find slots with a wide range of RTPs and volatility.
I also had a look at how much the different types of games contribute to bonus wagering requirements. To me, they seemed very fair with slots contributing 100%, blackjack and casino poker contributing 10%, baccarat contributing 25% and roulette contributing 20%. Of course, these things can always change, and I recommend that you always look at bonus terms and conditions, so you know where things stand.
No Doubts About Fair Play
One of the things that truly drew me to bet365 was its licenses. It holds licenses from the Malta Gaming Authority and the UK Gambling Commission. In my opinion, these are the best gambling authorities in the world, as they demand extremely high standards of fair play and player protection. Furthermore, I know that developers such as Playtech also hold licenses from these authorities, which adds a further layer of reassurance and means that I can be sure that the games I am playing are fair and truly random.
bet365 holds licenses from the UK Gambling Commission and the Malta Gaming Authority. To obtain these licenses, the casino will have had to demonstrate that it upholds very high standards of fair play and player protection. Furthermore, the authorities will check that the casino maintains these standards at all times, ensuring that players can enjoy their time with complete peace of mind.
Exciting bet365 Live Dealer Casino Experience
There is a separate section of the bet365 website dedicated to Live Dealer gaming, and I was pleased to see that they offer Playtech’s entire live dealer product, which I consider to be one of the best. When you open the page, it shows you a collection of the tables on offer, such as live Roulette, Blackjack, Baccarat, Sic Bo, Casino Hold’em and Spin a Win. However, I didn’t get a real sense of the vast scale of the casino until I opened the actual live dealer lobby.
Very Wide-Ranging Bet Limits
I thought that one of the best things about the Live Casino is that it doesn’t require players to be high rollers. I saw tables that would suit every style of play, from people on very small budgets to people who want to bet thousands per round. I found Blackjack, Baccarat and Poker tables that accepted bets as small as €1 but would also accept enormous bets. Similarly, there were Roulette tables that accepted bets ranging from €1 up to €5000. There were also tables clearly designed for VIP players that had much higher lower limits.
A Feature-Rich Experience
As I was exploring the different live dealer games, I was really pleased to see that there are many enjoyable extra features. For instance, the Blackjack and Baccarat tables all offered a number of side bets, such as the Pairs side bet. The Baccarat tables also had an excellent interface that incorporates a number of roadmap scorecards. I found many other helpful features when playing such as the ability to save favorite bets, to view statistical information, and of course, the chance to chat with my fellow players and the dealers.
Plenty of Bonuses on Offer
I saw plenty of bonuses on offer at bet365. I was offered a very generous welcome bonus upon creating my account and then looking around I found many more promotional offers. There were also separate bonus offers at the Vegas and Games sites, and I got the distinct impression that bet365 work hard to offer their members a large number of bonuses.
bet365 Casino promotions may vary in different regions. Casinoreviews.net advise that you get in touch with client support for all information on bonuses and their terms and conditions.
A Generous bet365 Casino Welcome Bonus
When I signed up for bet365 Casino, I was offered a New Player Bonus* that doubled my deposit. Looking into these, I discovered that there was a minimum deposit of €10 and that bonus* comes with x30 wagering requirements. The bonus money can be used to play all games except live dealer games, and as I discussed above, different games have different wagering contributions, but overall, I feel as if it is a very generous offer.
Many More Promotions
I found a number of other promotions* at bet365 Casino. There were a few Live Blackjack promotions*, one offering cashback on losses and the other offering the chance to win cash prizes when dealt special gold or silver Lucky Cards. There was also a prize draw taking place as well as a slots tournament. I got the impression that these bonuses are updated regularly, and it certainly seems worthwhile keeping a close eye on the promotions page. There were similar offers at the Vegas site, including a cash drop offer and a slots leaderboard competition. The Games site also had a cashback offer. Overall, I get the impression that bet365 offers its members many bonuses and promotions, and I am looking forward to seeing more in the future.
Expert tip: bet365 casino regularly update their promotions, so make sure you enable your notifications to always get the latest promotional news. In your feed, you will receive updates on how to benefit from game promos, limited offers, and seasonal deals.
No VIP Program or Comp Points
Unfortunately, I could not find a VIP program at bet365 Casino or a comp point scheme. I wrote to an advisor using the casino’s live chat, and I was told that the casino’s loyalty scheme was closed in 2019 and replaced with a more general Loyalty Award scheme.
The advisor said that each Friday accounts are reviewed, and loyalty is awarded based on various factors, which include but are not limited to, recent activity, bets placed, stakes, and bonuses received. He explained that players may then be rewarded with free spins, a table or slots bonus, or something similar, but that there is no fixed system.
A Truly Impressive Platform
I found the bet365 platform extremely impressive. They have clearly developed it themselves, and it allows them to bring their members titles from many different developers in one cohesive place. I found it to be very easy to navigate, and locating specific titles was straightforward. I liked the way that visiting the Casino, Games and Vegas sites provided very similar experiences, shared a common design, and worked in the same way.
A Web-Based Experience
I didn’t have to download any special software in order to play at bet365 Casino. All I have to do is visit the website, and I can log in and start playing straight away. I think this a fantastic feature as it means I can easily play from any internet-connected computer. It is a fast loading site and navigating it is no problem. I found the entire casino to be well designed with the cashier easy to use, information easy to find, and help readily available.
- OSAndroid 4.2 and up
- Other Appsbet365 Sports, bet365 Poker
- Special FeaturesFingerprint Login
- Get it onbet365.com
- OSiOS 10.0 and up
- Apple Pay
- Other Appsbet365 Sports, bet365 Poker
- Special FeaturesTouch ID
- Get it onbet365.com
A Fantastic bet365 Casino Mobile Offering
I was pleased to discover that not only does bet365 have a mobile compatible website, but it also has apps for Android and iOS. In fact, it has several apps such as bet365 Casino, bet365 Games, bet365 Vegas and bet 365 Live Casino. I quickly realized that the bet365 Casino app actually includes access to the live casino and that in general, the apps had no real advantage for me as I could access exactly the same games through the apps and the mobile website. However, I was really impressed by the range of mobile titles; there were hundreds of them, including slots, card and table games, scratch cards, and more.
I was also very pleased with how carefully the mobile offering has been designed. It is clear that a great deal of thought has gone into making the site and apps easy to navigate, even on very small screens. Similarly, the games were very well adapted, loaded quickly, and were a delight to play.
One Wallet for All Devices and Sites
I’ve noted already that bet365 have made it very easy to play from any internet-connected device. Furthering this is the ability to use the same username and password from every device, mobile or desktop. This means that wherever I log in from, I will have instant access to my casino funds and other settings in my account. It means that playing at the casino is incredibly straightforward, and I do not need to worry about remembering multiple sets of credentials or transferring funds around.
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bet365 Casino Ensures Safe and Fast Banking
I was really pleased to see a huge range of banking methods available to me at bet365 Casino. There was a selection of credit/debit cards, e-wallets, prepaid cards, mobile payment options and more. Most deposit methods had a minimum of €5 with very high maximums, and nearly all methods were processed instantly. It was also good to see that bet365 do not charge any fees for deposits.
There was a similar range of withdrawal methods available. In general, there was a minimum withdrawal of €5, and the vast majority of withdrawal methods were very fast. All of the methods on offer were easily recognizable as reputable and secure payment systems, and I would not have any concerns about using any of them.
|Deposit Method||Deposit Processing Times||Min Deposit||Withdrawal Processing Times||Min Withdrawal|
||1 – 5 Banking Days||
||Within 24 Hours||
|Online bank transfer||1 – 3 Banking Days||
||2 – 10 Banking Days||
|Wire transfer||2 – 10 Banking Days||
||2 – 10 Banking Days||
Excellent Customer Care
I was truly impressed by the customer service at bet365 Casino. When I had a question about the loyalty scheme, I first went to the help section on the website where I found an extensive FAQ with clear answers to many different questions. I then reached out to the customer service team via the live chat, and they answered me extremely quickly, in less than a minute. I also noticed that it was possible to reach them via email and telephone and that they are available 24/7. It is clear that the casino truly cares about its customers.
bet365 Is Much More than a Casino
One of the best things about bet365 is how large a company it is. As a member of the casino, I also have access to all of its other products.
Using the same account I can use the bet365 Sportsbook, which offers betting markets on a huge range of sports, I can play at the Poker site where there are a range of different styles of tournaments, and I can also enjoy the Bingo site, which is home to many rooms and different types of bingo.
In other words, I don’t have to look elsewhere for any of my gambling needs.
- Year established: 2001
- Owner: Hillside Media Casinos
- Website: bet365.com
- Other sites: poker.bet365.com, bingo.bet365.com
Bet365 All Restricted Countries
- French Guiana
- Isle of Man
- Russian Federation
- United Kingdom
Bet365 All Currencies
Bet365 All Languages
- Cantonese Chinese
- Platforms: Instant play, Mobile, iOS, Android
- Compatible with: Windows, MacOS, iOS, Android