Las Vegas Hospitality Adapts to New Job Trends and Challenges

Listen to this news articleLISTEN TO THIS ARTICLE:

Las Vegas, often touted as the entertainment capital of the world, has witnessed a significant surge in its hospitality sector job market over the past year, bouncing back from the depths of the Great Resignation of 2022.

While this growth is certainly promising, it brings with it a unique set of challenges for both job seekers and employers in the industry.

Shifts in Las Vegas Hospitality

Lisette Loesch's story is emblematic of the trend. Leaving behind her call center job, Loesch embarked on a new journey in May by taking up a hospitality position on the famed Las Vegas Strip. However, her enthusiasm was short-lived, as the inconsistent hours of her on-call job left her seeking more stable employment options. Loesch's experience reflects the broader trend of job seekers in the city's hospitality sector, where the search for the right fit often leads to frequent job changes.

According to the Bureau of Labor Statistics, Nevada's unemployment rate stood at 5.4 percent in June, showcasing a steady decline over recent months. The state's consistent job growth rate of 4 percent year over year has driven this decrease in unemployment.

Marchele Sneed, the employment security division manager at the Department of Employment, Training and Rehabilitation (DETR), attributes this growth to the reentry of former hospitality workers who have acquired new skills and training during their time away from the industry.

Despite the overall recovery, certain segments of the leisure and hospitality sector are grappling with hiring and retention challenges. Employees are increasingly open to accepting job offers with the understanding that these positions might serve as temporary stops until better opportunities arise.

New Players, Fresh Strategies

This phenomenon is expected to persist as the city's hospitality landscape welcomes several new players. The forthcoming openings of the MSG Sphere at The Venetian, Fontainebleau, and Station Casinos' Durango land-based casinos and hotels are set to inject thousands of new jobs into the market.

With such growth on the horizon, labor dynamics are undergoing significant changes. For example,MGM Resorts shows great diversity progress and has transitioned from a long-term talent acquisition strategy to a more agile approach that responds to the current market conditions. This shift has involved hosting hiring events to cater to candidates seeking immediate employment. The strategy appears to be working, as the company has managed to reduce its open positions from about 5,000 to approximately 2,500.

Red Rock Resorts is similarly adapting to the changing landscape. With an internal recruitment campaign already underway, the company is set to launch an external hiring push to align with the opening of the Durango hotel-casino. President Scott Kreeger highlights the competitive market while expressing confidence in the company's ability to stand out by offering competitive wages and benefits.

As Las Vegas witnesses a resurgence in its hospitality sector, both job seekers and employers must navigate the evolving landscape. With the allure of new opportunities and the challenge of retaining skilled workers, the city's hospitality sector is poised for a dynamic period of growth and transformation.