JackpotCity Casino The Popular Gaming Destination Reviewed

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JackpotCity hasn't secured its license in the USA. We do not recommend you to play there!

JackpotCity does not currently accept players from USUnited States of America!

JackpotCity is an extremely popular casino that has a strong reputation among players from all over the world. Available in more than 30 languages, the site offers varied casino games from the Microgaming platform and live games broadcast straight from actual casino floors.

The casino has enticing deals to encourage players to sign up and many treats for the loyal players as well. With a mobile-friendly site, convenient banking, and excellent customer care, JackpotCity gives you plenty of reasons to choose it if you are searching for interesting ways to play online.

  • Players from United States of America US Not Accepted

  • License: Malta Gaming Authority License
  • Compatible with:

    Windows, mac, iOS, Android

  • Deposit Bonus: 100% up to
  • Live Chat:
*18+ T&Cs apply to each offer.

Review Summary

The powerful reputation enjoyed by this casino is down to the fact that it offers a good mixture of different reasons to start playing on here. It is a solid performer with just about everything you could look for in a gaming site, whether you’re a beginner or an experienced player.

JackpotCity License and Regulation



JackpotCity Casino has been in operation since 1998 and has the solid backing of a reputable company. The Malta Gaming Authority and Kahnawake Gaming Commission supply the licenses that allow JackpotCity to operate. These are both reputable regulators, and having a license issued by them means that the site can be used in many different countries.

JackpotCity Bonuses and Promotions



You will receive a number of bonuses if you start playing on here. A welcome offer gets you settled in with some extra funds, and then some extra deals keep you ticking along from then on. In addition to the daily promos, there’s also the Bonus Wheel which grants rewards every four hours.

JackpotCity Games and Providers



There are many excellent games for you to play once you get started. Their selection covers the full range of slots, table games, and other casino classics that you might be interested in. The RNG game selection features the Microgaming platform almost in its entirety, ensuring all players are catered for.

JackpotCity Live



The JackpotCity online casino has a collection of live dealer titles that let you enjoy the action in a thrilling new way. Choose your favorite game and then watch as a human dealer leads the action in front of you. There are Ezugi games broadcast straight from the floor of actual land-based casinos.

JackpotCity Mobile Experience



The JackpotCity mobile casino is a great way of playing no matter where you are. It gives you the same fun games on your mobile that you access on your desktop computer. With a clean layout, the casino has made accessing the games and managing your account seamless.

JackpotCity Customer Service

Customer Care

Customer Care

A high level of customer care allows you to sort out any issues easily. With a variety of contact methods and fast service, you won’t feel as though you are ever left out on your own. Staff are always helpful and provide prompt assistance for all kinds of situations.

Our Method of Reviewing and Rating JackpotCity

To understand the quality on offer, we asked questions like, “Is JackpotCity legit and safe to use?” By looking at issues such as licensing, banking, and customer care, we could work out how highly we should grade this casino. This allowed us to allocate a rating out of a hundred. It takes into account all of the different aspects and how confident you can feel about starting to play on here with real money.


The ranking we give JackpotCity Casino is 87/100. With its long history, strong reputation, and reputable licensing, it is a secure choice. The platform is convenient to use and offers all that players need. However, the game selection could benefit from the addition of more developers.

The Game Selection Listed

There is no doubt about the strength of the games on offer. You can play many different titles from different genres, such as slots, table games, and video poker. There is more than enough variety here to keep most players happy for a long time. If you tend to get bored of playing the same selection of titles over and over again, you will enjoy the added variety that you find on here.

A Wealth of Table Games

You can take a break from the slots by checking out the table games offering on here. There are 34 blackjack variants to try, ranging from Vegas Strip Gold Series to European Blackjack and Spanish Blackjack. The roulette category has 14 titles, such as European Roulette, French Roulette, and Spingo. This gives you a huge variety of different ways to play for any mood.

The Other Games to Try

To try something different, you can take a look through the video poker games found on here, which are in their own tab. These include Aces and Faces, Louisiana Double Poker, and Double Bonus Poker. The All Games tab shows everything this is on offer in one place. There is a lot to choose from. The sheer volume of titles makes it a bit unwieldy when you are looking for something in particular but great fun when you want to find something at random.

All Games: 536
RTP: 89% – 99.8%

See List of All Providers



RTP 89% - 98%
Available in demo Yes

Table Games

RTP 95% - 99%
Available in demo Yes

Card Games

RTP 96% - 99%
Available in demo Yes

Video Poker

RTP 98 - 99.8%
Available in demo Yes
Casino Jackpots:14
Highest progressive:14,966,173
Play games by leading providers at JackpotCity and Get 100% up to $1,600
*18+ T&Cs apply to each offer.

The Games’ RTP, Volatility, and Weight Contribution

There are many different types of game on here, meaning that you will see varying RTPs and volatility levels spread across the site. However, you need to enter into each game if you want to see the exact figures for them. While some casinos show these details in their lobby, it is more common to have to search for them as you do in here.

What Is the Casino’s Approach to Fair Play?

You can be sure of a fair gaming experience in JackpotCity thanks to a few different reasons. For a start, they only use games from the excellent Microgaming software provider, which is one of the most highly trusted names in the online gaming industry. You will also see that they are eCOGRA certified for added protection. Overall, this is the sort of gaming site where you can definitely feel that you and are your money are kept safe at all times.

JackpotCity Casino Credentials

The Malta Gaming Authority and the Kahnawake Gaming Commission each provide the regulatory license for JackpotCity Casino. These are two of the most important gambling authorities, and their licenses allow players from around the world to use this site with full confidence.

The JackpotCity Live Casino

Live dealer games from Evolution and Ezugi add a human touch and some extra tension when you play here. The JackpotCity online casino has an impressive decent selection of these games, covering a range of different titles with human dealers on the screen. Blackjack players have the biggest choice, with more than 60 tables from Evolution and twenty from Ezugi. There is a number of different ways of playing blackjack, with different side bets, settings, and even Latin music playing in the background.

Evolution offers 16 live roulette games, including the award-winning Immersive Roulette and the new classic Lightning Roulette with multipliers. Ezugi has 19 games in total, some broadcast from the developer’s professional studios, and others straight from a land-based casino, creating a truly authentic feel.

There are 32 baccarat tables in total from the two developers, and the games not only look fabulous but also have exciting side bets, scorecards for tracing patterns, and different mechanics such as the peel to reveal option in Baccarat Control Squeeze. Both developers offer different gameshows as well. For instance, Monopoly Live, Deal or No Deal, and Money Wheel are all among the options.

Available Bet Limits

Different bet limits are listed for this casino’s live dealer games. Many start with minimum wagers of $0.10 or $0.20. There are other games that are aimed at those players who are happy playing for higher stakes, although none of their titles specifically mention high stakes or high rollers in them at the time of this JackpotCity review. Baccarat tables have the highest betting limits reaching $20,000. You can also play VIP blackjack and roulette with a $10,000 maximum bet.

  • Blackjack
  • Roulette
  • Baccarat
  • Poker
  • Game Shows & Other


JackpotCity Casino Live Blackjack
  • Number of tables 83
  • Betting limits $0.10 - $20,000


JackpotCity Casino Live Roulette
  • Number of tables 35
  • Betting limits $0.20 - $20,000


JackpotCity Casino Live Baccarat
  • Number of tables 33
  • Betting limits $0.40 - $10,000


JackpotCity Casino Live Poker
  • Number of tables 8
  • Betting limits $1 - $2,000


JackpotCity Casino Live Gameshows
  • Games 15
  • Betting limits $0.20 – $10,000

Special Features and Side Bets

These live dealer games include a few fast-paced versions of the games, as well as the likes of Infinite Blackjack and Double Ball Roulette for added variety. Many of the other options are traditional variants that you will quickly get to grips with. There are options to place wagers on blackjack and baccarat side bets like pairs, 21+3, dragon bonus, and more. Roulette is available in a number of languages and with different rule sets and bets.

JackpotCity Bonuses and Special Offers

You can start playing with the help of a JackpotCity real money bonus offer. As well as a strong welcome bonus, there are also some other interesting deals for members. You can choose the offers to keep you playing with extra funds, bonus spins, or some other incentive. Since their promotions are changed fairly regularly, it is a good idea to keep an eye on what current listing to see which ones best suit you.

$1,600Welcome Bonus
0Free Spins
NoNo-deposit Bonus
NoLive Bonus
YesVIP Club
YesComp Points
YesSlots Tournaments
YesDaily Promos

The JackpotCity Casino Deposit Bonus

When you first sign up and start to make deposits, you get 100% extra added onto the first 4 of them. Each of these deposits receives a maximum bonus of $400 on top of it, which adds up to a maximum available of $1,600. Playthrough requirements of 50x have been set. Slots, keno, and scratchcard games all count 100% towards these requirements, with the weighting for other games listed on the terms & conditions on their site.

Get a Welcome Bonus of 100% up to $1,600
*18+ T&Cs apply to each offer.
Bonus Calculator
Wagering requirements x
Need to Wager
*If playing slots, Keno, or scratchcards

Other Promotions to Be Aware Of

Once you have claimed your welcome bonus, there are other deals to look out for as well. These include daily, weekly, and monthly promotions. The best way to make sure that you don’t miss anything that might be of interest to you is to opt in on the promotions page. This will ensure that you keep on receiving details of any offers by email or by SMS.

JackpotCity members can spin the Bonus Wheel every four hours throughout the day. The rewards that can be won include free spins, bonus credits, loyalty points, and fast forward on the countdown to the next spin. While you wait for the clock to fill up, you can participate in the daily tournaments held by JackpotCity Casino on some of the most popular Microgaming slots. For a small buy-in fee, the participants enjoy interactive gaming, and the luckiest player scoops the grand prize.
  • Bonus Wheel
  • Tournaments

Bonus Wheel

JackpotCity wheel bonus

Spin the JackpotCity Bonus Wheel for a chance to win various rewards throughout the day.


JackpotCity slots tournaments bonus

Join the JackpotCity slot tournaments and enjoy a gamified experience with a prize for the winner.

Loyalty Program and VIP Offers

JackpotCity loyalty program

Regular players can benefit from a useful VIP scheme once they earn their entrance to it. This gives the likes of free spins and special offers to the casino’s most regular players. VIPs also get personal assistance for the site’s VIP hosts too. There are six tiers in the JackpotCity Casino loyalty program – Bronze, Silver, Gold, Platinum, Diamond, and Privé. All new players start at the Bronze level, with 2,500 loyalty points credited instantly to their account. As you play and accrue more points, you will be progressing through the tiers.

Loyalty Points Awarded for Playing Games

Loyalty points are earned as you play on here. As you gather more and more of these points, you can eventually turn them into bonus credits. Keep track in your account of how many loyalty points you have earned. The number of points awarded varies depending on the games, with roulette, sic bo, and some slots earning 1 point for every $1 bet, while other games will bring 1 point for every $10 wagered. You can exchange the loyalty points you’ve accumulated at least 5,000 points.

Platforms and How to Access the Games

The casino platform here is provided by Microgaming. This means that you get to choose from a big, varied selection of the most reliable games around. Their live casino is from Evolution, who are also regarded as being leaders in this field. Microgaming have been upgrading their Flash games to HTML5, so you will have no issues playing the slots and RNG games on any device. The games are available in demo mode, so you can first try them risk-free before proceeding with JackpotCity real-money play.

Play In-Browser or Get the JackpotCity Download

Do you need to carry out a JackpotCity download to start playing? This isn’t necessary, as you can access their games directly in your browser. Since Flash is no longer available, there is no JackpotCity flash casino anymore. Once you log in, you can choose your games from the online lobby. All of the different titles and categories can be access in this way with no delay.

There is no need to download any software, and you can start playing in your browser instantly, regardless of what device you’re using. Still, if you prefer to download the casino software, you can opt for the deluxe download version from the website.

Play on the Go at the JackpotCity Mobile Casino

More and more people want to use their mobile devices to play in a way that suits their lifestyles perfectly. In the case of the JackpotCity mobile casino, you can simply head to the site in your mobile device’s browser and begin to play. There is no mobile app needed, so there is nothing to delay you getting started whenever you want to play a few games on the move. The site states that their newest games are best supported on the following devices: iPad3, iPhone 5, or Android 4.1 or higher.

Single-Wallet Use

The login details that you see on the JackpotCity desktop site are the same ones that you use when you sign on a mobile device. This gives you the advantage of being able to move effortlessly between different devices. Since there is a single wallet used, you can use your balance any way that you want and regardless of whether you are using a desktop computer, laptop, mobile phone, or tablet.

See Other Casinos Reviews

Banking Options and Details

The different ways of moving around your money is a vital aspect of any online casino. With JackpotCity, you have a reasonable varied level of choice in this respect. The casino supports the major debit and credit cards Visa, Mastercard, and Visa Electron, as well as e-wallets such as Skrill and Neteller. There are also options such as iDebit, Interac, and Trustly that can be used for payments.

While deposits are processed instantly, a JackpotCity withdrawal may take up to seven business days to come through. You can usually withdraw your winnings using the same method that you used to make the initial deposit.

Deposit Method Deposit Processing Times Min Deposit Withdrawal Processing Times Min Withdrawal
Debit cards Up to 10 minutes
  • 10
Up to 7 business days
  • 50
eWallets Up to 10 minutes
  • 10
24 hours
  • 50
Bank transfer Up to 10 minutes
  • 10
Up to 7 business days
  • 50
*18+ T&Cs apply to each offer.

Customer Care Reputation and Approach

You can sort out any issues in a variety of fast and easy ways with the JackpotCity Casino. As is the case with most online casinos, the best approach is to use the live chat support. This is always available, and the site has a good reputation for being fast and friendly when it comes to resolving any matters brought up. You could also submit a query by email, using the form supplied. There is no note given of how long the support team will take in getting back to you with an answer. The site FAQ is fairly short but covers most of the important issues well.

YesContact Form
YesLive Chat

Company Info and the Other Casinos That They Operate

The JackpotCity online casino is operated by Bayton Ltd and Baytree Ltd. They are licensed in different jurisdictions, meaning that the games can be offered in different parts of the world by each operator. Bayton also runs Ruby Fortune, Mummy’s Gold, and Cabaret Club casinos. The gambling sites operated by Baytree range from Lucky Nugget to River Belle.

  • Year established: 1998
  • Owner: Bayton Limited Casinos
  • Website: jackpotcity.com
  • Other sites: N/A
  • Platforms: Instant Play, Mobile, Deluxe Download
  • Compatible with: Windows, mac, iOS, Android

Concluding Our JackpotCity Review

JackpotCity offers some of the very best games in the business. Their sensible approach to licensing also means that you can play on here without any worries about safety. Overall, it is a good casino where you can just play some games in whatever way suits you best. Their decision to use only Microgaming slots means that they feature games that are very well known, which means few surprises for experienced players but a consistently high level of quality.

Join JackpotCity and Choose from a Variety of Bonuses and Games!
*18+ T&Cs apply to each offer.

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