GiG’s Nicola Fitton Promoted to Chief Operating Officer

Gaming Innovation Group (GiG) has announced the promotion of Nicola Fitton to the role of Chief Operating Officer.

In the job, Fitton will be charged with driving sustainable growth while strengthening operational effectiveness, streamlining processes, and improving efficiency on platform delivery. She has been the Director of Managed Services at GiG since she joined the company in 2019. In that role, she was in charge of overseeing the operations, CRM, and media-managed services team.

Before working for GiG, Fitton spent more than three years working at Betsafe, first as head of the casino and later as managing director. She has also worked with NetEnt, GVC Group, and Sportingbet.

Nicola Fitton - FIF Chief Operating Officer

I’ve been incredibly lucky to work with some great people here at GiG for the last 2 and half years and build our successful managed services vertical. I’m now looking forward to taking on the new COO role and further developing GiG and rolling out our key strategic plans for 2022.

Nicola FittonFIF Chief Operating Officer

According to GiG, the promotion of Fitton is an element of its broader strategic drive to strengthen its business processes. As part of this, it will be making a number of additional internal department changes that are due to be announced over the coming weeks. The company is also set to appoint a director of managed services, a director of operations, and a director of delivery.

Ben Clemes, GiG’s managing director of platform and CCO, said that Fitton has “played a key role in GiG’s success and growth of our partners.” He added, “This promotion demonstrates the continued maturity of the Platform unit at GiG and focus on the onboarding and continued delivery to our partners, both new and existing. I wish Nicola all the success in her role of COO.”

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