Kansspelautoriteit Introduces Details on Self-Exclusion Program, Cruks

As the Netherlands moves towards a much more liberal online gambling setup, the country’s regulatory body, Kansspelautoriteit, has provided further details regarding its online exclusion scheme. These new rules that have been revealed relate to the policies around people being involuntarily excluded from gambling participation.

Centraal Register Uitsluiting Kansspelen

The country’s Remote Gambling Act was brought into force on April 1 of this year, which set about regulating the online gambling scene for the very first time in the Netherlands. Because of this, there is also a player exclusion register involved, which is entitled as the Centraal Register Uitsluiting Kansspelen or Cruks. Players can be included in this either voluntarily or involuntarily. This is done as a route towards tackling and preventing gambling addiction. Cruks will become operational on the first date of October.

These rules dictate that someone who is close to a player, like a family member or an employer, for example, needs to submit a request to the Gaming Authority for registration. Gaming operators and providers can also utilize this service. One of the conditions of being included in the exclusion register is that it prevents further damage, be that in a financial, social, or personal way. Prior to this, it should also be clear that other measures less drastic than this should have been attempted.

If a player goes against the operator’s advice, informing them to register with Cruks or if an operator’s less severe measures don’t prove to be effective, then it is necessary for the operator to lodge an application. This should be done as a way of registering the player involuntarily.

From October 1, it will be necessary for all gambling operators within the Netherlands to connect with Cruks. This is done so as to check if there is a registration prior to a player starting their gameplay. Should that be the case, then the player should be denied any sort of access to the casino games.

It is possible to submit applications either electronically or through the post, and these must also include details regarding the third party’s relationship to the player in question. The motives for requesting the exclusion should also be included.