Jackpot City Casino Review

Written by: Robert Bell
Last updated on:
Log in to add it in your Favorites
Compare Casinos

JackpotCity hasn't secured its license in the USA. We do not recommend you to play there!

JackpotCity does not currently accept players from USUnited States of America!

JackpotCity is an extremely popular casino that has a strong reputation among players in Ontario and the rest of Canada. Available in more than 30 languages, the site offers varied casino and live games broadcast straight from actual casino floors.

The Jackpot City bonus deals encourage players to sign up, and for their loyal players the casino offers many treats as well. With a mobile-friendly site, convenient banking, and excellent customer care, Jackpot City gives you plenty of reasons to choose it if you are searching for a legal Ontario casino to play at.

  • Players from United States of America US Not Accepted

  • License: Malta Gaming Authority License
  • Compatible with:

    Windows, mac, iOS, Android

  • Deposit Bonus: 100% up to
    $1,600
  • Live Chat:
*18+ T&Cs apply to each offer.

Jackpot City Review Summary

The powerful reputation enjoyed by Jackpot City Casino is down to the fact that it offers a great welcome bonus, many games to play and a full mobile experience. It is a solid performer with just about everything you could look for in a gaming site, whether you’re a beginner or an experienced player.

PROS
  • Games from top developers
  • eCOGRA certified
  • Great live game selection
  • Generous welcome bonus
CONS
  • Limited number of providers
  • High wagering requirements
JackpotCity License and Regulation

License

License

JackpotCity Casino has been in operation since 1998 and has the solid backing of a reputable company. The iGaming Ontario supplies the license that allows JackpotCity to operate legally in the Ontario province. Aside from that, MGA is yet another reputable regulator who granted the casino with a license, further solidifying that it is a safe and trusted platform to play at.

JackpotCity Bonuses and Promotions

Bonus

Bonus

You will receive a number of bonuses if you start playing on here. The Jackpot City welcome bonus gets you settled in with some extra funds, and then some more deals keep you ticking along from then on. In addition to the daily promos, there’s also the Jackpot City Bonus Wheel which grants rewards every four hours.

JackpotCity Games and Providers

Games

Games

There are many excellent games for you to play once you get started. Their selection covers the full range of slots, table games, and other casino classics that you might be interested in. The RNG game selection features the Apricot (ex Microgaming) platform almost in its entirety, ensuring all players are catered for.

JackpotCity Live

Live

Live

JackpotCity has a collection of live dealer titles that let you enjoy the action in a thrilling new way. Choose your favorite game and then watch as a real life dealer leads the action in front of you. There are Ezugi games broadcast straight from the floor of actual land-based casinos.

JackpotCity Mobile Experience

Mobile

Mobile

The Jackpot City mobile casino is a great way of playing no matter where you are. It gives you the same fun games on your mobile that you access on your desktop computer. With a clean layout, the casino has made accessing the games and managing your account seamless.

JackpotCity Customer Service

Customer Care

Customer Care

A high level of customer care allows you to sort out any issues easily. With a variety of contact methods and fast service, you won’t feel as though you are ever left out on your own. Staff are always helpful and provide prompt assistance for all kinds of situations.

Our Method of Reviewing and Rating Jackpot City

To understand the quality on offer, we asked questions like, “Is Jackpot City legit?”. By looking at issues such as licensing, banking, and customer care, we work out how to grade Ontario gambling sites. This allowed us to allocate a rating out of a hundred. It takes into account all of the different aspects and how confident you can feel about starting to play on here with real money.

87%

The ranking we give JackpotCity Casino is 92/100. With its long history, strong reputation, and reputable licensing from iGaming Ontario, it is a proven secure choice. The platform is convenient to use and offers all that players need. However, the game selection could benefit from the addition of more developers.

JackpotCity Casino Features

🎁 JackpotCity casino bonus $1,600 Deposit
📱 JackpotCity Casino App iOS and Android
💵 Payment methods 4+
🃏 JackpotCity casino games More than 500+

Easy Jackpot City Casino Registration

If you want to join casino JackpotCity casino, first click on the ‘Sign Up’ button found in the top right corner of the homepage. You will then be asked to confirm you're signing from Canada and choose the province you are in. You are then taken to the sign up form itself, which asks for the following:

After completing the form, your account will be created, and you can proceed to make a deposit. However, the JackpotCity casino will need to verify your identity. It will ask for an official photo ID and proof of address. Therefore, be sure to provide genuine details when you complete the sign up form.

Now you can access both the online and Jackpot City casino mobile with the same credentials and make use of all the good bonuses and free spins.

The JackpotCity Game Selection

There is no doubt about the strength of the games on offer at Jackpot City Ontario. You can try many different titles from different genres, play online slots, table games, and video poker. There is more than enough variety here to keep most players happy for a long time. If you tend to get bored of playing the same selection of titles over and over again, you will enjoy the added variety that you find on here.

A Wealth of Table Games

You can take a break from the slots by checking out other top casino games that the table games section has on offer at the Jackpot City online casino. There are 34 blackjack variants to try, ranging from Vegas Strip Gold Series to European Blackjack and Spanish Blackjack. The roulette category has 14 titles, such as European Roulette, French Roulette, and Spingo. This gives you a huge variety of different ways to play for any mood.

The Other Games to Try

To try something different, you can take a look through the video poker games found on here, which are in their own tab. These include Aces and Faces, Louisiana Double Poker, and Double Bonus Poker. The All Games tab shows everything that is on offer in one place, including bingo titles. There is a lot to choose from. The sheer volume of titles makes it a bit unwieldy when you are looking for something in particular but great fun when you want to find something at random.

All Games: 536
RTP: 89% – 99.8%

See List of All Providers

Apricot logo
438

Slots

RTP 89% - 98%
Providers
Apricot logo
Available in demo Yes
21

Table Games

RTP 95% - 99%
Providers
Apricot logo
Available in demo Yes
46

Card Games

RTP 96% - 99%
Providers
Apricot logo
Available in demo Yes
17

Video Poker

RTP 98 - 99.8%
Providers
Apricot logo
Available in demo Yes
Casino Jackpots:14
Highest progressive:14,966,173
Play games by leading providers at JackpotCity and Get 100% up to $1,600
*18+ T&Cs apply to each offer.

The Games’ RTP, Volatility, and Weight Contribution

There is a great variety of Jackpot City games, meaning that you will see varying RTPs and volatility levels spread across the site. However, you need to enter into each game if you want to see the exact figures for them. While some casinos show these details in their lobby, it is more common to have to search for them as you do in here.

Jackpot City Ontario and Its Fair Play

You can be sure of a fair gaming experience in Jackpot City thanks to a few different reasons. For a start, they use games from the excellent Apricot, Pragmatic Play and Games Global - all great software providers and some of the most highly trusted names in the online gaming industry. You will also see that JackpotCity is eCOGRA certified for added protection. Overall, this is the sort of gaming site where you can definitely feel that you and are your money are kept safe at all times.

JackpotCity Casino Credentials

iGaming Ontario, the Malta Gaming Authority and the Kahnawake Gaming Commission each provide the regulatory license for JackpotCity Casino. iGaming Ontario is the most reputable regulator when it comes to gambling in this province. As far MGA and Kahnawake go, these are two of the most important gambling authorities, and their licenses allow players from around the world to use this casino with full confidence.

Live Dealer Gaming at JackpotCity Casino

Live dealer games from Evolution and Ezugi add a human touch and some extra tension when you play here. The JackpotCity online casino has an impressive decent selection of these games, covering a range of different titles with human dealers on the screen. Blackjack players have the biggest choice, with more than 60 tables from Evolution and twenty from Ezugi. There is a number of different ways of playing blackjack, with different side bets, settings, and even Latin music playing in the background.

Evolution offers 16 live roulette games, including the award-winning Immersive Roulette and the new classic Lightning Roulette with multipliers. Ezugi has 19 games in total, some broadcast from the developer’s professional studios, and others straight from a land-based casino, creating a truly authentic feel.

There are 32 baccarat tables in total from the two developers, and the games not only look fabulous but also have exciting side bets, scorecards for tracing patterns, and different mechanics such as the peel to reveal option in Baccarat Control Squeeze. Both developers offer different gameshows as well. For instance, Monopoly Live, Deal or No Deal, and Money Wheel are all among the options.

Available Bet Limits

Different bet limits are listed for Jackpot City live casino games. Many start with minimum wagers of $0.10 or $0.20. There are other games that are aimed at those players who are happy playing for higher stakes, although none of their titles specifically mention high stakes or high rollers in them at the time of this Jackpot City casino review. Baccarat tables have the highest betting limits reaching $20,000. You can also play VIP blackjack and roulette with a $10,000 maximum bet.

  • Blackjack
  • Roulette
  • Baccarat
  • Poker
  • Game Shows & Other

Blackjack

JackpotCity Casino Live Blackjack
  • Number of tables 83
  • Betting limits $0.10 - $20,000

Roulette

JackpotCity Casino Live Roulette
  • Number of tables 35
  • Betting limits $0.20 - $20,000

Baccarat

JackpotCity Casino Live Baccarat
  • Number of tables 33
  • Betting limits $0.40 - $10,000

Poker

JackpotCity Casino Live Poker
  • Number of tables 8
  • Betting limits $1 - $2,000

Others

JackpotCity Casino Live Gameshows
  • Games 15
  • Betting limits $0.20 – $10,000

Special Features and Side Bets

These Jackpot City live casino games include a few fast-paced versions of the games, as well as the likes of Infinite Blackjack and Double Ball Roulette for added variety. Many of the other options are traditional variants that you will quickly get to grips with. There are options to place wagers on blackjack and baccarat side bets like pairs, 21+3, dragon bonus, and more. Roulette is available in a number of languages and with different rule sets and bets.

Jackpot City Bonus and Special Offers

You can start playing with the help of a great real money promo offer, as well as a strong Jackpot City bonus for new players, and there are also some other interesting deals for members. You can choose the online casino bonuses to keep you playing with extra funds, bonus spins, or some other incentive. Since their promotions are changed fairly regularly, it is a good idea to keep an eye on what current listing to see which ones best suit you.

$1,600Welcome Bonus
0Free Spins
NoNo-deposit Bonus
NoLive Bonus
YesVIP Club
YesComp Points
YesSlots Tournaments
YesDaily Promos

Welcome Deposit Bonus

When you first sign up and start to make deposits, you get a JackpotCity bonus of 100% extra added onto the first 4 of them. Each of these deposits receives a maximum bonus of $400 on top of it, which adds up to a maximum available of $1,600. Playthrough requirements of x35 have been set. Slots, except those from NetEnt and jackpot slots, keno, and scratchcard games all count 100% towards these requirements. NetEnt slots contribute 50% towards the wagering of the bonus, while table games contribute 8%. Some games like baccarat and Sic Bo don't contribute at all towards the welcome bonus' wagering. The full weighting of all games is listed in the bonus terms & conditions page.

Get a Welcome Bonus of 100% up to $1,600
*18+ T&Cs apply to each offer.
Bonus Calculator
Wagering requirements x
Need to Wager
*If playing slots, Keno, or scratchcards

Other Promotions to Be Aware Of

Once you have claimed your Jackpot City welcome bonus, there are other deals to look out for as well. These include daily, weekly, and monthly promotions. The best way to make sure that you don’t miss anything that might be of interest to you is to opt in on the casino's promotions page. This will ensure that you keep on receiving details of any offers by email or by SMS.

JackpotCity Ontario members can spin the Bonus Wheel every four hours throughout the day. The rewards that can be won include Jackpot City free spins, bonus credits, loyalty points, and fast forward on the countdown to the next spin. While you wait for the clock to fill up, you can participate in the daily tournaments held by JackpotCity Casino on some of the most popular Apricot and Pragmatic Play slots. For a small buy-in fee, the participants enjoy interactive gaming, and the luckiest player scoops the grand prize.
  • Bonus Wheel
  • Tournaments

Bonus Wheel

JackpotCity wheel bonus

Spin the JackpotCity Bonus Wheel for a chance to win various rewards throughout the day.

Tournaments

JackpotCity slots tournaments bonus

Join the JackpotCity slot tournaments and enjoy a gamified experience with a prize for the winner.

Loyalty Program and VIP Offers

JackpotCity loyalty program

Our Jackpot City review revealed that regular players at the casino can benefit from a useful VIP scheme once they earn their entrance to it. This gives the likes of free spins and special offers to the casino’s most regular players. VIPs also get personal assistance for the site’s VIP hosts too. There are 6 tiers in the JackpotCity Casino loyalty program – Bronze, Silver, Gold, Platinum, Diamond, and Privé. All new players start at the Bronze level, with 2,500 loyalty points credited instantly to their account after the first deposit has been made. As you play and earn more points, you will be progressing through the tiers. Note that the access to the Privé level is invite only.

Loyalty Points Awarded for Playing Games

Loyalty points are earned as you play on here. As you gather more and more of these points, you can eventually turn them into bonus credits. Keep track in your account of how many loyalty points you have earned. The number of points awarded varies depending on the games, with roulette, sic bo, and some Jackpot City slots earning 1 point for every $1 bet, while other games will bring 1 point for every $10 wagered. You can exchange the loyalty points you’ve accumulated at least 5,000 points.

Platforms and How to Access the Games

The casino platform here is powered by Apricot, Pragmatic Play, Games Global and On Air Entertainment. This means that you get to choose from a big, varied selection of the most reliable games around. The Jackpot City live casino is from Evolution, who are also regarded as being leaders in this field. Apricot's games have been upgraded to HTML5, so you will have no issues playing the slots and RNG games on any device. The Jackpot City games are available in demo mode, so you can first try them risk-free before proceeding with real money.

Play In-Browser or Get the JackpotCity Download

Do you need to carry out a Jackpot City download to start playing? This isn’t necessary, as you can access their games directly in your browser. All of the different titles and categories can be accessed in this way with no delay.

There is no need to download any software, and you can start playing in your browser instantly, regardless of what device you’re using. Still, if you prefer to download the casino software, you can opt for the deluxe download version from the website.

Play on the Go with Jackpot City Mobile Casino

More and more people want to use their mobile devices to play in a way that suits their lifestyles perfectly. In the case of the Jackpot City mobile casino, opening the casino in your mobile device’s browser will start the mobile experience. No Jackpot City casino app is needed, so there is nothing to delay you getting started whenever you want to play a few games on the move. However, there are an iOS and Android Jackpot City Casino apps available at the App Store and Google Play Store respectively. The iOS app has a 4.5* rating which is a pretty good score for a casino app, so you shouldn't expect any issues if you choose to play that way.

Single-Wallet Use

The login details that you see on the Jackpot City Casino desktop site are the same ones that you use when you sign on a mobile device. This gives you the advantage of being able to move effortlessly between different devices. Since there is a single wallet used, you can use your balance any way that you want and regardless of whether you are using a desktop computer, laptop, mobile phone, or tablet.

See Other Casinos Reviews

Deposit and Jackpot City Withdrawal Options for Canadians

The different ways of moving around your money is a vital aspect of any online casino. With JackpotCity casino, you have a reasonable varied level of choice in this respect. The casino supports a variety of payment methods for players in Ontario - Interac, Visa, Mastercard, American Express cards, INSTADEBIT, popular e-wallets such as MuchBetter. Mobile payments are also possible through Apple Pay and there is even an option to use prepaid cards like PaysafeCard.

While deposits are processed instantly, the Jackpot City withdrawal time may take up to 7 business days to come through. You can usually withdraw your winnings using the same method that you used to make the initial deposit.

Deposit Method Deposit Processing Times Min Deposit Withdrawal Processing Times Min Withdrawal
Debit cards Up to 10 minutes
  • 10
Up to 7 business days
  • 50
eWallets Up to 10 minutes
  • 10
24 hours
  • 50
Bank transfer Up to 10 minutes
  • 10
Up to 7 business days
  • 50
*18+ T&Cs apply to each offer.

Customer Care Reputation and Approach

You can sort out any issues in a variety of fast and easy ways with JackpotCity. As is the case with most online casinos, the best approach is to use the Jackpot City live chat support. Either through live chat or via email at [email protected], the team is always available. The site has a good reputation for being fast and friendly when it comes to resolving any matters brought up. There is no note given of how long the support team will take in getting back to you with an answer. The site FAQ is extensive and covers most of the important issues well. The Help Centre is always at your disposal and you will find even more answers there. The list of helpful topics covered ranges from deposit queries to account verification procedure, current promotions and withdrawal requests.

NoContact Form
1-888-378-1328Phone
YesLive Chat
YesFAQ
YesBlog

Company Info

The JackpotCity online casino is operated by CADTREE LIMITED, a subsidiary of Super Group. They are licensed in different jurisdictions, meaning that the games can be offered in different parts of the world by each operator. Super Group also run Royal Vegas, Spin Casino and Ruby Fortune. An interesting fact is that Jackpot City Ontario is the official online casino partner of Toronto Maple Leafs, competing in NHL.

  • Year established: 1998
  • Owner: Bayton Limited Casinos
  • Website: jackpotcity.com
  • Other sites: N/A
  • Platforms: Instant Play, Mobile, Deluxe Download
  • Compatible with: Windows, mac, iOS, Android

Concluding Thoughts

Casino Jackpot City offers some of the very best games for Ontario and Canada players. Their iGaming Ontario license also means that you can play on here without any worries about safety. Overall, it is a good casino where you can just play some games in whatever way suits you best. Their decision to use slots only from the most reputable developers like Apricot and Pragmatic Play means that great level of quality is appreciated and desired, instead of just quantity.

Join JackpotCity and Choose from a Variety of Bonuses and Games!
*18+ T&Cs apply to each offer.

FAQ

What Payment Methods Are Available at Jackpot City?

There are several payment methods available at Jackpot City, including Interac, MuchBetter, and INSTADEBIT, Visa, Mastercard and PaysafeCard.

In short, there are enough options to ensure that banking at the casino is both secure and straightforward.

What Types of Games Are Available at Jackpot City?

The big emphasis here is on the Jackpot City online slots, which is unsurprising as they are the most popular form of casino games and offer great potential for payouts.

However, the casino also offers a large selection of card and table games, video poker bingo, live dealer games, and more. This way, it is able to cater to every type of player, regardless of what games they enjoy.

Is Jackpot City Legit?

Our JackpotCity casino review has concluded that this online casino is absolutely safe to play at. First off, Jackpot City casino has a license from iGaming Ontario, which imposes strict standards of safety and fairness on casinos operating in the province.

Secondly, the casino is eCOGRA certified, which means that it has undergone further independent testing that found it to be safe and fair. Finally, JackpotCity only offers games from reputable and licensed developers.

How helpful did you find this review?

Log in to add it in your favorites
Compare JackpotCity to other casinos

Leave a Review

user avatar
My Name United States of America
Rating:
0.0
Your Comment

User Reviews

Reviews for JackpotCity