Duelz Casino Review
The Duelz Casino launched in 2018, providing its services to the UK via its UKGC licence. This unique online casino features competitive duelling where you can face off against other players, regular cashback and ongoing promotions, and a diverse game catalogue. Discover more about this innovative platform in this complete review.
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Duelz Casino Review Summary
Best for: Players seeking a social and competitive gaming experience
Standout Feature: Gamified “Duels”
Our Verdict: I absolutely loved playing at the Duelz Casino, especially thanks to the well-organised game lobby and the inclusion of the Duelz Tournaments. I think it’s a fantastic casino for anyone seeking out top promotions as well, with the cashback and welcome offer being two standout perks. It also operates fantastically on iOS and Android mobile devices, even without a native app. It’s definitely a UK online casino site I recommend joining, with a particular focus on players who enjoy slots and live dealer games.
- Includes unique PvP “duels” for extra entertainment
- Game library featuring over 3,000 titles
- Support for 10 diverse payment methods
- 10% cashback every week
- High 30x deposit + bonus wagering and 45x free spins wins wagering
- Live chat support only available once you register
Quick and Easy Duelz Registration
I found getting started at Duelz was a simple process. The green ‘Register’ button on the left-hand menu directed me to a sign-up form, requesting my email address and the creation of a password. The following page required extra information, including my name, gender, date of birth and permanent residential address.
I also wanted to ensure my account was fully verified so I’d have no issues withdrawing later. Therefore, I uploaded copies of my passport for identity purposes and proof of my address. These documents were verified and confirmed within one hour, so I could proceed with depositing.
The overall registration and verification process was quite simple and fast, giving me a good first impression.
- Easy to locate and complete the sign-up form
- Clear information and opt-in buttons for the welcome bonus
- Simple to upload verification documents, with quick confirmation
- Verification of documents may take up to 48 hours
From the Duelz Casino homepage, click on the green “Register” button located on the left-hand menu.
Enter your email and create a password. Then, add information including your name, address and date of birth.
Submit clear copies of a valid form of ID and recent proof of address documents to complete the KYC protocol.
Log in to your account and go to the cashier. Choose the payment method you want to use and make your first deposit.
Ensure your first deposit is at least £20 to receive the welcome bonus, explore the games and start playing.
Duelz Welcome Bonus and Other Promotions
I found details of the Duelz welcome bonus easily, as it is explained on the sign-up page and via the Promotions section of the website. This offers a 100% bonus up to £100 with 100 free spins. All I needed to do to qualify for this was make a first deposit of at least £20.
That’s just the start, though, because there were more casino promotions. I was also pleased to see a cashback offer, providing 10% on net losses every Friday. Plus, I loved experiencing the Duelz Cash Tournaments every day, which work wonderfully with the chance of winning Pragmatic Play’s Drops and Wins.
- Welcome Bonus
- Cashback
- Tournaments
- Drops & Wins
After registering at the site, I triggered the welcome bonus. The 100% bonus up to £100 boosted my initial balance in a great way. Plus, I was happy to receive 100 free spins alongside, which are handed out in batches of 20 per day on Book of Dead by Play’n GO.
It’s important to note that this Duelz Casino bonus has 30x wagering on both the deposit and bonus funds. I find that requirement a bit steep. Plus, I discovered that any free spins winnings come with a 45x playthrough before a withdrawal can be made.
It’s fascinating to see almost £10,000 in cash prizes handed out every week at the Duelz Casino as part of the site’s tournaments. I joined several of the head-to-head competitions during my time playing there, with new ones starting every 15 minutes. They’re completely free to participate in, presenting more of a social, competitive edge to casino gameplay.
While creating this Duelz Casino review, I was happy to see the Drops & Wins from Pragmatic Play are also part of the site. These create winners every single day, and you can participate just by playing some of the developer’s best slots, like Gates of Olympus or Sugar Rush. I love having the chance to get my hands on some huge payouts from jackpots.
I’m a big fan of casinos offering cashback, so I was pleasantly surprised to find this type of promotion at Duelz Casino. Cashback is available every week, credited to your account on Friday at noon. I think it’s a great way to feel valued, with 10% of my net losses appearing in my account and bets on all games contributing.
Mobile Experience at Duelz Casino
I tend to enjoy playing online slots and other games while I’m out of the house, so I’m always happy to find mobile-compatible casinos for this. Duelz is optimised for mobile gameplay, though it doesn’t provide a native app to download. This is of no matter, because it is still compatible with Android and iOS devices.
I visited the platform from the mobile web browser on my Samsung device and found it to be just as easy to navigate around and play the games. Everything loaded in the same high quality, and the lobby features just about all the same game options, too.
Having tested the mobile version of the casino, I can confirm that it provides just as much entertainment as the desktop platform. I recommend playing this way if you’re ever in need of a gaming session while out and about.
Explore Diverse Game Collection
When I visited the game lobby at Duelz, I was impressed by how organised everything is. I found it really simple to navigate through the different categories and see how many games each one offers.
The only thing missing is the option to organise games by provider, which would make browsing even easier. However, I got started by playing one of my favourite NetEnt releases in Starburst. It’s a classic slot that is a hit with many players, thanks to its simple yet entertaining nature.
I also checked out a couple of live casino games – both of them blackjack titles – and browsed the table and arcade game section before playing a round or two of Vegas Solitaire.
A Wide Variety of Exciting Duelz Slots
When I visited the slot lobby, I was pleased to see that it hosts over 2,750 games. Having started my gaming journey there with a few spins of NetEnt’s Starburst, I later came back to explore more titles like Diamond Mine from Blueprint Gaming and 5 Lions Megaways from Pragmatic Play. I also had a great experience playing The Grim Reaper for the first time – a new release by Quickspin. That game has a fantastic respins round included.
The Duelz slots lobby incorporates a great selection of popular, well-known titles alongside some releases from rarer brands. Therefore, I found it to be a very diverse section of the casino. Each slot I played – including a few spins trying to win the progressive jackpot on Mega Moolah – loaded quickly and without any issues.
Number of Slots: 2,787
Key Providers: Pragmatic Play, NetEnt, Quickspin, Play’n GO, Blueprint Gaming
Popular Slot Games: Starburst, Mega Moolah, Big Bass Bonanza, Book of Dead, Gold Blitz
Plenty of Fun Table and Instant Games
I’m also a big fan of playing online blackjack and one or two other table games. So, I wanted to check some of these out while writing this Duelz review. Other than the Vegas Solitaire experience I had, I played Atlantic City Blackjack Multi Hand, which proved entertaining. Then, I moved on to Three Wheel Roulette by Switch Studios – another first for me. It’s a fun table game with a 97.30% RTP rate and stunning graphics.
Duelz also offers a great selection of crash games, instant win options, scratch cards and Plinko titles. I even spent more time than I expected enjoying the Prospector’s Plinko release by Gaming Corps. Each game I played provided quick access on both desktop and mobile, and I didn’t experience any technical issues.
Number of Table Games: 111
Most Varied Game Type: 45 instant win/arcade games
Key Providers: Switch Studios, Gaming Corps, Stormcraft Studios, Relax Gaming
Popular Table Games: European Roulette, Vegas Strip Blackjack, Aviator, Chaos Crew Scratch
What Live Dealer Games Can You Play at Duelz Casino?
The live dealer lobby at the Duelz Casino features a mass of games from Evolution and Pragmatic Play primarily. However, I also discovered others from the OnAir brand, such as Blackjack Toronto, and some from Stakelogic, such as Super Stake Roulette.
Once again, I found the game lobby for live dealer options to be easy to navigate around, with each type of game included in its own sub-category. I decided to play Sic Bo from Pragmatic Play, which was a thrilling game with a friendly dealer. I also experienced Lightning Dice from Evolution and Card Matchup by OnAir, which ensured I had the best type of land-based gaming session from my home computer.
Yet what makes these live games even more impressive to me is that they are compatible with mobile devices. So, I could play them while I was on the move, too. Such fun!
Duelz Casino Licences and Security Measures
Scrolling to the bottom of the casino website, I discovered that Duelz is operated by SuprPlay Limited. This company is based in Malta, and it holds a licence from the Malta Gaming Authority (MGA). To operate legally in the UK, it also has a licence from the Gambling Commission. Together, these ensure the site operates to the highest standards and regulations.
Duelz Casino also promotes responsible gambling properly, ensuring you have options to turn to for controlling your bankroll and getting help with problem gambling. I also found that the casino promises to keep your funds secure with SSL encryption technology.
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Payment Options and Duelz Withdrawal Time
When I deposited money at the Duelz Casino site, I used PayPal. It’s an instant deposit option without fees, and the limits allowed me to deposit between £20 and £5,000. I discovered that this is the case for most of the supported payment methods, including bank cards, e-wallets and bank transfers. The only difference is Pay by Mobile and PaysafeCard, offering transactions of between £10 and £40 or £10 and £250, respectively. The minimum deposit using Trustly is also £10.
Seven payment methods are available for withdrawals at the casino, too. The Duelz withdrawal time for PayPal transactions is instant, and I could request between £20 and £10,000. This is the same for all banking options, except Trustly and bank transfers, where you can request up to £20,000.
- Diverse selection of depositing methods available
- Free deposits and withdrawals
- Instant payments
- Possibility of a fee being imposed on withdrawals
Quick and Professional Customer Support
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Before I signed up, I wanted to see if I could speak to an advisor for some extra assistance. However, when I clicked on the ‘Help’ button, I only got a pop-up message stating I needed to be logged in. Otherwise, I could only send an email to the team.
After creating my account and verifying it, though, I found that Duelz offers a live chat function to use. Replies to email messages generally come within 24 hours – I got one back in around 10 hours after sending it, before creating my account. Live chat is quicker, offering responses within 30 seconds to one minute on average.
- Live chat provided on a 24/7 basis
- Quick replies via the chat service
- Professional, polite and informative advisors
- Email support for non-urgent or complex issues
- Live chat help is unavailable until after you sign up
- No telephone support
FAQ
How Secure Is Duelz Casino?
Duelz Casino is a highly secure online gambling site. It holds licences from two respectable jurisdictions – Malta and the UK – which means it has to adhere to security regulations, protecting all players.
How Long Is the Duelz Withdrawal Time?
Provided your Duelz Casino account is verified, withdrawals are usually approved instantly. It then depends upon the type of payment method you are using as to how quickly you receive the funds back.
What Are the Wagering Requirements for Duelz?
The wagering requirements when you receive the Duelz welcome bonus are 30x the bonus and deposit you receive, as well as 45x on any free spins winnings.
What Is the Weekly Cashback for Duelz?
The weekly cashback provided by Duelz Casino to players is 10% on the previous week’s net losses. Cashback appears in your account every Friday at noon.
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