Light & Wonder to Revamp Slot Management at Harry Reid International
LISTEN TO THIS ARTICLE:Harry Reid International Airport has chosen Light & Wonder to overhaul its slot floor management systems in what should be a significant upgrade for the gaming areas within its terminals.
The project will lead to the replacement of the existing slot management system, which governs more than 1,100 slot machines throughout the airport.
In addition to system upgrades, Light & Wonder is set to offer comprehensive managed services for the Michael J Gaughan Airport Slot Concession. As part of this, they will provide infrastructure management and around-the-clock technical support.
Related: Lucky Las Vegas Traveler Hits Giant Jackpot at Airport
New Heights of Player Satisfaction
Jon Wolfe, the President of Global Systems and Services at Light & Wonder, explained that the company’s systems are “designed to elevate casino hospitality and improve customer service to deliver an unparalleled level of player satisfaction.”
Patricia Ross, GM of Michael Gaughan’s Airport Slot Concession, explained that the decision to employ Light & Wonder was largely due to the company’s excellent customer support services.
Choosing Light & Wonder as our systems provider was a decision rooted in their next-level customer support. Its commitment to excellence extends beyond leading-edge technology and supports our goal of delivering an exceptional player experience.
New Partnership with Crucible Gaming
In related business news, Light & Wonder has entered an exclusive partnership with Crucible Gaming, a UK-based content design and development studio. The partnership is set to boost Light & Wonder's content offerings through the development of five unique titles.
This move is part of Light & Wonder's strategic plan to diversify its gaming content and extend its market reach. It comes alongside a number of other agreements with major industry players such as Everi Digital, 1X2 Network, and bet365.
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