Neccton’s Mentor Software Arrives at Bingoal
The Belgian gambling operator Bingoal has signed an agreement to use Neccton’s mentor software at its Dutch online casino and sportsbook.
Bingoal brings its members a large variety of casino games as well as a packed sportsbook. The introduction of the mentor software is designed to help them enjoy the products safely and responsibly.
Neccton’s mentor software makes use of real-time data analysis to track possible problem gambling and to help both players and operators identify issues as early as possible. It looks for signs such as a significant increase in deposit frequency and amount and then alerts both the operator and player to help them make better-informed decisions.
The software also has modules that deal with Fraud, AML, and a CRM, allowing operators to address many issues.
We started our research in gambling 15 years ago and have published multiple academic studies in the area of player tracking and responsible gaming. We have shown that players who gamble responsibly are more loyal, and their customer lifetime is significantly longer. We are proud to assist millions of players across dozens of brands around the world and to add Bingoal to this family.
A spokesperson for Bingoal said that choosing a mentor was the “logical choice” as Dr. Auer is an “expert in the field of responsible gaming”. The spokesperson added that the mentor will “ensure that we can build a lasting and loyal relationship with our players so that participating in gaming is and remains a pleasure.”