UKGC Fines NetBet £650,000 for AML and Social Responsibility Failures
Expertise: US Gaming, European Gaming Industry, iGaming
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The regulator said the penalty, announced on 5 November 2025, reflects failures by NetBet to identify and respond to significant risk indicators and to maintain accurate regulatory reporting. The settlement funds will be directed toward socially responsible causes, and the operator must commission an independent audit to verify remediation of its systems and controls.
The UK Gambling Commission’s investigation found that NetBet relied excessively on automated financial triggers to detect suspicious activity, which allowed some customers to gamble at levels disproportionate to their declared income. In multiple instances the operator labelled substantial spending as “low risk”, while its anti-money laundering and counter-terrorist financing (CTF) risk assessment omitted material factors the regulator expected to be considered.
On the social responsibility front, the commission said NetBet’s customer-interaction processes were slow to identify harm. Indicators of customer vulnerability or problem gambling were frequently spotted only after manual reviews, rather than through timely automated or proactive interventions. The UKGC also recorded instances of inaccurate information in regulatory returns submitted by the operator.
RELATED TOPICS: Regulation
