Casino.com Review Exploring the Glamorous Platform
Casino.com is a website that will always attract attention. Its domain name is one of the most googled terms in the iGaming industry. Nevertheless, this advantage can’t turn visitors into players on its own. The site enjoys a large customer base because it stands out with a rich selection of games, an ever-improving bonus program, and excels in most areas that are crucial from a user perspective.
However, is it truly the best choice for everyone? In this review, we’re putting the famous online casino under the microscope to help you find out. If you like its vibe, use the tips we’ve provided here to make the most of your time there.
Players from United States of America US Not Accepted
You can try CasinoMax
Casino.com All Languages
Windows, MacOS, iOS, Android
Deposit Bonus: 100% up to€400
Casino.com is known as “the home of online casino.” Although that’s a self-made statement, it’s not far from the truth. The site is active in some of the largest European markets and Canada. It offers its services in seven languages. Its glorious assemblage of games and promotions is backed up by plenty of safe banking options.
When an operator has an active license with a governmental watchdog, you get a guarantee for fair play. In this case, we can see that the UKGC, GRA, and AAMS Italy are endorsing the house. These European organizations are known as the strictest regulators in the world.
Which Casino.com promo codes will land you the best deals? Do you need one for the welcome bonus? And what’s with the new achievement system that the site rolled out? We’re answering all of these questions and more in our dedicated promo section.
The gaming collection of this venue features hundreds of quality titles. The table & specialty games selections are surprisingly rich, but most people are in it for the excellent slots. The hottest fixed & progressive jackpot video machines are here for your enjoyment. Check out our recommendations below.
Hit, stand, and spin on your way to winning at Casino.com. Access more than 70 premium streams from the special Playtech live lobby. Your favorite classic table games are supplemented by variants with exciting new rules that can make you a millionaire. The attractive dealers are always up for a chat and can help you out if you have a question.
Mobile play is a service that every online casino must get right. Betting on the go is possible here, but the number of games you have access to will differ depending on the device you’re using. Read our tips and determine what’s the most optimal option for you.
Customer assistance is available via phone or a couple of online Casino.com outlets. We tested every method and are ready to share our experience. Scroll down to the end of this review to find out if the support agents are competent and fast to respond and how to reach them.
An Astounding iGaming Selection
The full version of this online casino is home to nearly 900 games of chance. This constantly expanding collection is one of the few places where one can enjoy products from Playtech, NetEnt, and Microgaming. Simply put, you won’t run out of quality titles to play, regardless of what your preferences might be. Here’s an overview of each major category.
Table & Card Games for Every Taste
One of the best things about casinos powered by Playtech software is that they’re always brimming with awesome table games. At Casino.com, one can choose between 52 RNG titles, each coming with its own set of features and functionalities.
With 24 representatives, roulette reigns supreme. There are plenty of European, French, and American renditions, but you could play something similar at pretty much any good gaming site. The true game-changers are themed jackpot releases such as “Age of the Gods Roulette” and those that dare to reinvent the wheel like “1,000 Diamond Bet Roulette.”
Blackjack is also not far behind. The Vegas Strip rules are pretty much observed across the board, but several variants include side bets or extra rules to spice it up. “Blackjack Switch” and “Blackjack Surrender” are perfect for experienced players, as they promise an even higher RTP rate than the standard 99.59%. However, those two are almost always excluded from Casino.com promo offers. Poker, baccarat, craps, and Sic Bo are some of the other sorts of games that are available.
Specialty Offerings Exist, but They’re Hard to Find
This operator needs to include an “Other games” button on its quick-navigation bar. Granted, it’s not the most popular category out there, but it deserves a place in the casino. Those who want a quick gaming session might miss out on a lot of content, simply because it’s hard to locate.
For example, some video poker machines are a part of the “Table games” tab, but their “Megajacks” and “Aces and Faces” counterparts can only be found through a painstaking inspection of the entire portfolio. Arcade/misc. titles like “Keno,” “Rock, Paper, Scissors,” “Jackpot Darts,” and “Cash Blox” are also hiding in the depths of Casino.com.
See List of All Providers
Watch Out for These Factors before You Start Betting
A game’s visuals, theme, and the promise of a grand prize are what usually invokes interest. However, if you want to be a more successful player, you have to take a look at the numbers. The Return to Player (RTP) rate is one of the most important elements of any online title. It’s a value that indicates what percentage of your investments you should expect to get back.
For example, “Mega Moolah” has a base RTP of 88.12%, as a chunk of your wager goes towards fueling the big progressive jackpots. Compare it to the 97% of the “Guns n Roses” slot, and it’s clear that the latter is a far better option unless you’re hell-bent on becoming a millionaire at Casino.com.
When trying to claim bonuses, you mustn’t forget that weight contribution is often in effect. Some types of games will not count the full value of the wager towards the fulfillment of playthrough requirements. These are the figures described in the general T&Cs at the time of writing:
- 100% - slots, scratchcards, other games not included in the below categories.
- 25% - Pai Gow, Red Dog, Casino Hold’em all varieties, roulette all variants.
- 20% - baccarat all types, blackjack (excluding Blackjack Switch and Pontoon), Stravaganza, Craps, Sic Bo.
- 5% - Blackjack Switch & Pontoon, Lucky Wheel.
- 0% - All slots & video poker with gamble feature (50:50 chance to double your money), Dead or Alive, Bloodsuckers, Everybody’s Jackpot.
Fair Play & Accreditations
We all want to be treated justly, especially when we wager real money online. Casino.com is a stickler for fairness, as any wrongdoing would be damaging to its reputation and business. Every virtual game present at the house uses an RNG program to guarantee that the results are truly random. The RNG is monitored as part of an operator’s licensing agreement and is also tested by independent agencies.
The European data and customer protection laws are super stringent, so having a permit to deal on EU territory is always a good sign. AAMS Italy, the United Kingdom Gambling Commission, and Gibraltar Regulatory Authority currently license Casino.com
Your data is safeguarded by a firewall and 128-bit encryption methods. Any information you give isn’t shared outside of the organization, as there’s a confidentiality agreement in place.
A Lifelike Experience at the Casino.com Live Tables
Authentic entertainment is the name of the game at the live dealer section of this venue. One can choose between 78 HD broadcasts that are beamed from state-of-the-art Playtech studios in Europe and Asia. The lobby is separated into nine sections that contain blackjack, baccarat, poker, roulette, and many other intriguing sessions.
The traditional table game variations are a given, so let’s concentrate on what sets www.Casino.com apart. “All Bets Blackjack” is an exclusive new release that enriches the base game with six additional side wagers. The house edge on these extra bets is higher, but they give you a chance to land some fantastic payouts. “Spread-bet Roulette” is another fan-favorite, as the wheel there has an inner zone that allows for special wagers.
Aside from that, limited-time events often pop up throughout the year. Recently, there was a Halloween trivia that was free to enter and awarded a shared pool of golden chips for the winners.
Interface-wise, you have thumbnails that show a game’s title, betting limits, and how many people are tuned in. An icon at the bottom right of the lobby gives you several sorting tools and a filter for eliminating full tables.
The Betting Limits Are Wide… Unless We’re Talking Roulette
Progressive Jackpots and Native Tables
Do you want to chase a big prize while playing with a croupier online? Casino.com presents this rare opportunity on three of its streams – “Casino Stud Poker,” “Dragon Jackpot Baccarat,” and “Age of the Gods Roulette Live.” The AotG release typically boasts the largest rewards, as the jackpots there are connected to slots of the same franchise.
If you’re more comfortable speaking German, Romanian, or Japanese, look around for thumbnails with the national flags of these countries.
A Full Breakdown of the Casino.com Promo Offers
Everyone can appreciate a chance to win extra money, especially if it’s on the house. Casino.com has a way of incentivizing every user. New players are treated to a no-deposit deal and a couple of welcome offers. Regulars can benefit from reoccurring bonuses, a new challenge system with extra rewards, and a bunch of other goodies.
However, all that glitters is not virtual gold. To establish which deals are truly worth the hassle, we need to scan their T&Cs. Let’s begin!
Are the No-Deposit and Welcome Bonuses Any Good?
We’ve noticed that the bonuses for new players are different in many countries. For example, in the UK and Germany, you’re awarded 20 bonus spins for registering and confirming your identity. Then, there’s a Casino.com promo consisting of a 100% deposit match up to £100/€400 and an additional 180 of these AotG spins. Meanwhile, in Italy, you get a flat 100% boost up to €500.
These offers seem very alluring, but your chances of winning real money with the extra funds are pretty slim. Why? Carefully read the T&Cs. We’ve highlighted some of the strangest caveats, but there’s more in there:
- Bonus money/games are subjected to playthrough requirements. You must wager the amount a multiple of 20 times for the spins and 40 times for the deposit match. Use the below tool to calculate how much you have to win before you can withdraw.
- Casino.com enforces max betting limits of €5 for slots and 10% of the bonus amount for other genres. Don’t forget that game weighting (JL TO H3 about game weighting) also applies.
- The house considers 1:1 outside bets on roulette as “abusive play.” Getting a big win on a table game and moving to slots to clear the requirements is also a no-no.
A calculator for the rollover of the bonus – readers input the amount they want to deposit and based on the wagering requirements they see the actual amount they will need to wager in order to get the bonus.
The Table Welcome Deal Saves the Day
Every cloud has a silver lining, and here, it comes in the form of an offer for table games. In a nutshell, if you bet €20 on roulette or card games, you’ll receive 20 golden chips (each worth €1) that are instantly redeemable. To participate, deposit with the Casino.com bonus code TABLE.
Alright, so where’s the catch? Ten roulette and five blackjack releases are excluded, so don’t forget to read the details. Also, your stake contribution in roulette is 100% when a bet covers 1-48% of the table, 50% for 48.1%-66%, and 0% for anything above. On the bright side, any baccarat variant is compatible, so there are high RTP options for winning the dough.
Plenty of Ongoing Promotions
There is never a lack of promotions to enjoy at Casino.com, with many offers that can be claimed on a weekly basis. The casino’s promotions come in many different forms; there are daily deals, free spins, deposit bonuses, and more. Very often, the casino will also run special tournaments through qualifying games, and these can give you the chance to win vast sums of money. All the details of Casino.com’s promotions are clearly explained on the site’s promotions page, and no one should have a problem claiming them.
Expert tip: After you register at Casino.com, click on your account menu and sign up for CasinoClub. This is a new system that allows you to complete quests. Playing slots, winning money on card games, or even making your first withdrawal will reward you with coins. Gather enough, and you can redeem free spins, bonus money, or even cash if you’re a VIP.
The Comp Points Are Still Here
One would think that the introduction of the CasinoClub scheme would replace the old loyalty points program, but that’s not the case. Win or lose, wagering with real money still earns you these tokens. After you reach a certain threshold, you can exchange them for cash.
However, a form of wager contribution also applies to this Casino.com promo. For example, arcade games, slots, and scratchcards generate 1 point per €20, while you need to invest 10 times as much on Craps, Pontoon, or Blackjack Surrender to produce the same amount.
Becoming a VIP
As you accumulate comp points, you can move up the loyalty ladder. Every account starts at the Bronze level, but there are four other tiers that go all the way up to VIP Elite. Leveling up will give you better points conversion rates.
Climbing to the top stage is tough, as you’ll need at least 50,000 tokens and a total deposit of €24,000. Still, Casino.com doesn’t impose time limits, so everyone can get there eventually.
Scrutinizing the Casino.com Mobile and Desktop Platforms
Not so long ago, this operator was powered exclusively by Playtech. The products of the iGaming giant are still the most well-represented. But nowadays, users are able to amuse themselves with the finest work of nine other software developers, including IGT, NetEnt, Microgaming, Quickspin, and Pragmatic Play. Do note that the number of games will differ depending on how you access the casino. Make the most of your time by using the information below.
Playing on a Computer
Entering the website through a PC or laptop is always a good bet, as it unlocks the entire entertainment portfolio. There are two options for doing so – you can either type “www.Casino.com” into your web browser for instant play or download and install a program from the site.
Each alternative has its positives and negatives. In our experience, games load faster on the website, but the app has more video poker options and better search filters. We prefer instant play, but feel free to test them both and decide for yourself.
- OS5.0 or later
- Other AppsCasino.com Blackjack, Casino.com Play
- Special FeaturesN/A
- Get it onwww.casino.com
- OSiOS 10.0 or later
- Other AppsCasino.com Blackjack
- Special FeaturesTouch ID
- Get it onwww.casino.com
Mobile Gamers, Read This Carefully
We’re all for sneaking in a spin sesh while we’re out and about. After all, it’s super convenient, and it can make the morning commute a lot more thrilling. Sadly, the Casino.com mobile website is not too kind to smartphone users, as only about a quarter of the games found in the desktop version have made the cut. Interestingly, this issue doesn’t affect tablets, so the full collection is present on these devices.
The only way to unlock more titles on your phone is to download the dedicated app iOS/Android. It’s available for free on the Apple Store and the UK version of Google Play. Android users in other countries need to visit a special page in the casino and follow a set of instructions to install the Casino.com app. The software is made with touchscreen devices in mind. Navigation is easy, and every account action is possible.
The Fun Starts with a Single Account
Creating a profile at this casino is nothing out of the ordinary. First, you pick a username, password, and fill out your details. Then, you need to confirm your identity by uploading documents like an ID or driver’s license. It can take 10 or 15 minutes, but that’s the story with every other law-abiding operator.
Once complete, your account will work for any computer and almost all smart gadget on the market. At Casino.com, your wallet is shared, meaning that you can use your balance while switching between games, providers, and devices.
- Number of Games227+
- Live CasinoYes
- Number of Games200+
- Live CasinoNo
- Number of Games300+
- Live CasinoNo
- Number of Games325+
- Live CasinoYes
Everything about Deposits & Withdrawals
All the bells and whistles of an online casino aren’t worth much if its players are having a hard time with banking. Fortunately, this operator works with the most respected institutions of the financial world, so you’ll always have plenty of secure options at your disposal.
Visa or Mastercard credit/debit cards are the most common way of depositing. Another viable alternative is eWallet services such as PayPal, Skrill, and Neteller, as they have fast processing times and present a degree of anonymity. However, only PP can be used if you wish to claim a Casino.com promo offer.
Some of the newer methods include charging your phone bill with the deposit via Boku or the pre-paid paysafecard. Bank transfers are also quite popular, but it takes some time for the funds to arrive in your wallet. For this reason, you might want to use Citadel Instant Banking if you can.
The way by which you’ve deposited is also how you’d typically take out your payouts. If that’s not possible (e.g., when Boku is used), you can opt for paysafecard or a bank transfer. Due to anti-money laundering policies, processing times are between 3-5 days. If you win a progressive jackpot, contact the Casino.com support team to learn how to claim it.
|Deposit Method||Deposit Processing Times||Min Deposit||Withdrawal Processing Times||Min Withdrawal|
|Credit/Debit cards||Up to 10 minutes||
||Up to 6-8 days||
|eWallets||Up to 10 minutes||
|Instant banking||Up to 15 minutes||
|Online bank transfer||Immediate up to 1 business day||
|Bank transfer||Up to 10 business days||
The Online Casino.com Support Crew Is Here for You
The FAQ page at Casino.com isn’t as extensive as those of Bet365 or Royal Panda. On the bright side, you can discuss any questions or concerns you might have with one of the customer service reps. They are working around the clock and can be reached via phone or e-mail.
Live chat is another option, but to use it, you have to be logged in. Search for the orange chat bubble icon at the top-right corner and then describe your issue. An agent will get back to you soon, usually within 5 minutes. The results from our conversations with the crew have been positive, as they were quite knowledgeable and polite.
A Look inside the Company’s History
If you’ve recently paid a visit to Mansion, you might have noticed that there’s an uncanny resemblance between it and www.Casino.com. That’s no coincidence, as both sites are actually owned by Mansion Holdings Ltd. Ever since it went online in 2008, the latter assumed the role of the corporation’s flagship product.
Other members of this large family are MansionBet and Slots Heaven. A separate account is needed for each site, so keep that in mind if you wish to use their services. Registering several times isn’t too great from a player’s perspective, but remember that all of them have separate bonuses as well.
- Year established: 2008
- Owner: Mansion Europe Holdings Ltd.
- Website: www.casino.com
- Other sites: N/A
Casino.com All Restricted Countries
- Antigua and Barbuda
- Bolivia, Plurinational State of
- Central African Republic
- Hong Kong
- Iran, Islamic Republic of
- Korea, Democratic People's Republic of
- Korea, Republic of
- Palestine, State of
- Puerto Rico
- Russian Federation
- Sierra Leone
- Syrian Arab Republic
- United States of America
- Venezuela, Bolivarian Republic of
- Viet Nam
Casino.com All Currencies
Casino.com All Languages
- Platforms: Instant play, Mobile, iOS, Android
- Compatible with: Windows, MacOS, iOS, Android
The Conclusion: Is Casino.com Worth a Try?
If we have to sum up our conclusion in one simple sentence, it would this – Casino.com isn’t perfect, but it’s certainly above average. Claiming some of the promotions is a tricky undertaking. Understanding their terms and then remembering every caveat while playing takes away from the fun.
On the more positive side, this is a perfectly legal operator boasting a collection that’s jam-packed with the best online games of today. Its new CasinoClub program is unique and can keep you motivated on your journey of attaining VIP status.
In the end, the choice is only yours to make. But if you decide to take the plunge, make sure to start off on the right foot by clicking on the below button. The bonus spins and deposit boost await!