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Massachusetts Gaming Commission to Examine Wagering Limits

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Following a complaint, the Massachusetts Gaming Commission (MGC) is considering requiring gambling operators to explain the betting limits they place on some customers.

It is alleged that these limits are often placed on regular winners to prevent them from wagering large sums while still allowing less successful players to bet significant amounts. The MGC looked at the house rules of each of the six operators in the state and found that all were within the regulatory framework. However, Commissioner Eileen O’Brien said that this was “the beginning of our conversation,” suggesting that changes may be coming.

The Commission also contacted a number of players who have had limits placed on their accounts and chair Jordan Maynard said that many told the Commission that they were unhappy with the limitations. Maynard also pondered whether operators are as diligent when it comes to limiting losing players.

Legality of Limits Under Review

Maynard also said that there are questions regarding the legality of the limitation. In response, the MGC’s sports wagering operation manager Andrew Steffen said that the limits are currently legal but that they may consider changing the regulations.

Related: Massachusetts with record betting revenue in January, 2024

Commissioner Nakisha Skinner called for operators to inform customers why they have been limited and to publish details of what actions may lead to betting limitations. She advocated for finding a compromise between bettors and operators.

Skinner’s comments were repeated by Commissioner Eileen O’Brien who said that she wants to understand the logic behind operators’ decisions in order for the Commission to understand if regulatory changes are needed.

Discussions Set to Continue

O’Brien went on to say that information provided by operators will help the Commission make future decisions but said that some of the questions asked of operators could remain confidential if they deal with sensitive information.

Finally, Commissioner Bradford Hill said that the conversation will continue and he emphasized that the MGC is taking the matter seriously.

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