PointsBet and NCPG Seek Solution for Problem Gambling
PointsBet has partnered with the National Council on Problem Gambling (NCPG) to launch a problem gambling research program specifically created to examine online operators' responses to problem gambling.
The research will cover over 700 industry, government, and clinical stakeholders and focus on their responses to simulated situations where customers show signs of problem gambling.
With the rapid expansion of legalized sports betting across the US, a commitment to responsible gambling today will have a direct impact on the future health of players and sustainability of the industry. Through this research project, we're aiming to gain more insights on the thought process that goes into finding solutions for those impacted by problem gambling as well as better help inform operator decision making on this matter.
The programmer will be conducted at the National Conference on Gambling Addiction and Responsible Gambling 2022, where PointsBet, the NCPG, and the Massachusetts Council on Gaming and Health will issue a survey to attendees of the event. The survey will detail three fictional examples of customers displaying signs of problem gambling and will require participants to assume the role of an operator and decide on the most appropriate course of action. Results of the survey are expected to be published and made available to the public in September 2022.
Last week, PointsBet partnered with Team Bottcher, a Canadian curling team, to further establish its presence in the country's sports betting jurisdiction.