Gambling Commission Debuts Confidential Reporting Service

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The UK Gambling Commission (UKGC) has unveiled an 'online confidentiality service' that would enable users to report any criminal or suspicious activities associated with gambling.

Featured under the “Tell us something in confidence“ section of the Commission's website, the new offering will allow individuals to anonymously upload supporting information, including photos and documents, connected to their report.

Users can also provide additional information via email or post as well as their contact details if they desire to be reached regarding the information they provide.

The UK Gambling Commission noted that the new service is meant for reporting various activities like match-fixing, underage gambling breaches, concerns about money laundering, suspicious business practices, unlicensed gambling, and other criminal activities.

The Commission added that the service is mainly for reporting criminal and suspicious activities and not conflicts with a gambling business. Should a user have such complaints, they should direct it to the existing 'complaints page' on the Commission's website.

'The Tell Us Something in Confidence' service can be used to provide any information that people believe relates to criminal activity under the Gambling Act 2005 or any other information that people may think could be useful to the Commission from a regulatory perspective,” the Commission stated.

UK Land-Based Gambling Report

The development follows the release of Britain’s gambling market statistics last week by the Commission. The data, spanning from April 2022 to March 2023, indicates an increase in gambling in land-based casinos.

Gross gambling yield (GGY) increased by 6.8% year-on-year to £15.10bn ($19.13bn/€17.61bn). This cumulative figure from all licensed remote and land-based gambling operators also reflected a 6.6% increase from the period pre-lockdown until March 2020.

Excluding lotteries from the figures, GGY at £10.9bn also rose 9.3% compared to 2021-22 and 7.6% increase compared to 2019-20.

Second Phase of White Paper Consultation Process

Last week, the Gambling Commission also initiated the second phase of its consultation process, examining the measures outlined in the Gambling Review's White Paper.

This 12-week consultation period aims to gather stakeholder feedback on important aspects of customer incentives, the implementation of customer-led tools, safeguarding customer funds, additional licensing prerequisites, and the maintenance of regulatory data.

The Commission plans to conclude this next stage of consultation by the end of February 2024.