New Jersey Gaming Company Sued Over Jackpot Payout
Fourteen aggrieved gamblers have reportedly filed legal action against an online gambling company for not paying their full jackpot winnings.
In the lawsuits, the gamblers accused the gaming company of consumer fraud and other illegal actions related to the failure of the company to redeem their jackpot prizes.
One of the plaintiffs, Lisa Piluso, claimed that the New Jersey licensed company allegedly refused to pay a $100,000 she won playing a slots game at the casino via her mobile. Lisa had played the “Capital Gains” slot, a game created by the American Gaming Systems at the Caesars Interactive New Jersey owned platform.
According to the Jersey Journal, the online gambling company’s defense to Lisa’s claim was that there was a “bug” with the game, which led to the huge jackpot payout.
“I’m an experienced online player, and I was shocked when AGS (American Gaming Systems) officials, including the company president, told me they weren’t going to pay, even when I showed them the screenshot that I made of the $100,000 jackpot.” In a statement released by her lawyer, Paul D’Amato, Lisa continued, “they said I actually won about $300, but they then offered me $1,000, saying we were ‘nice people.’ How many other players have been in the same situation but agreed to settle for a fraction of their winnings after being told they, too, were ‘nice people?”
The lawsuits prompted the New Jersey Division of Gaming Enforcement to launch an investigation into the dispute in Late August and discovered an issue/bug within the game that failed to clear bonus symbols that had appeared on players’ screens during previous rounds.
In response to Associated Press questions, the attorney general’s office reportedly said that it had fined the gaming company $1,000 and was unsure whether the company would pay the fine or challenge it in court.